Hood: Rab have always produced great hoods. Trekitt’s Managing Director (the judge and harshest critic of hoods that are miss-shaped, baggy and useless) has always proclaimed that Rab’s hoods are rather good. The Electron’s hood hugs the sides of your head like a beanie, yet doesn’t feel intrusive or ‘weird’ in any way. Although snug, it features enough room for a climbing helmet and can be adjusted to stop the wind whistling in, which is particularly useful on a cold day when not wearing a helmet. The hood also moves with your head extremely well, so you don’t disappear into your little sanctuary of down when someone tries to talk to you. I used the Electron in 1°C temperatures with just a mid-weight baselayer underneath and the hood made a BIG difference to my overall warmth when static. Services vary but generally best for parcels under 10 kg, cost & compensation varies by service used If after receipt of your claim form the product needs to be returned to us, we will provide a pre-paid return label or arrange collection for larger / heavier items, customer services will let you know how to proceed. The zoned, midi and micro stitch-through baffle construction minimises the amount of outer fabric and stitching required during manufacturing, providing a significant weight saving.

Offers the perfect blend of low weight, warmth and protection for the Alpine climber and mountaineer. nylon Pertex Quantum Pro – Uses an ultra-thin, water-resistant coating to provide increased weather resistance for use in extreme conditions. Maximises thermal efficiency of insulation. R.D.S Certified European Goose Down – Fluorocarbon free down with a Hydrophobic treatment applied at the source during down processing. Allowing it to absorb less water, dry faster and retain loft.

The lightweight outer is built from 20D Pertex® Quantum Pro ripstop nylon with a DWR coating for improved weatherproofing. Zoned midi and micro baffle stitch-through construction helps minimise bulk, eradicate cold spots and increase core warmth. The 800FP goose down is treated with a Nikwax® hydrophobic finish for coping with moisture. Insulation: 800 fill-power European goose down with Nikwax hydrophobic (water-resistant) finish (190g Size L) Step four: If using Nikwax Down Wash Direct, place 100ml in either the tray or directly into the washing machine inside a small pot/ball. If you choose to use another washing product, place the appropriate amount in the machine in the same way.

Timescale to deal with your claim - for technical faults or repairs we use the services of the original manufacturer or nominated agent for inspection, testing and high quality guaranteed repairs. Please allow a reasonable timescale for completion of this process, customer services can advise further as this does vary between products.