Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. When it comes to accommodation in Scotland, there's a fantastic choice of amazing stays from luxury hotels to glamping getaways. Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence Discover wonderful wildlife tours to book and experience in Scotland, including bird watching safaris, whale watching, farm tours and much more! Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.

Use Direct Dial to get straight through to the department you require. Some of the most frequently dialed departments are listed here. The direct dial facility is more convenient for yourself and takes pressure from very busy Switchboard Operators. Wards These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):

Melrose S10

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