Consider turning off other nearby wireless devices and storing away USB devices before reconnecting the controller. Solution 4: Too many people are connected

As this is a troubleshooting guide, we must recommend one of the most significant steps to nail down where the problem is.

Press and hold the console’s power button on the front for about seconds until the Xbox One shuts its own. As we said in the section below, the root of frequent disconnection might be the range. According to Microsoft, the Xbox One controller has a range of about 19 to 28 feet. Try moving closer to the device.

While that closes the door on using this Xbox One pad with my phone, I can still use it with a PC. How can I connect the Xbox One controller to my PC?There are three revisions of the regular Xbox One controller: 1537, 1697 and 1708. Only the last of these has Bluetooth built-in, meaning it can be easily used with laptops, smart TVs and phones. Here's where it all started. The OG Xbox One controller improved on the Xbox 360 controller in so many ways. Sure, the design isn't exactly original, but it got the job done. The 1537 model is easy enough to spot – it has the words “DAY ONE 2013” embossed on the front – but at a glance 1697 and 1708 look remarkably similar. This picture, via Reddit, shows the key difference. Additionally, remove obstructions between your console and your controller. Laptops, routers, metal shaving, flash drives, and similar should be out of the way. If you own a 1537, 1697 or first-generation Elite pad (1698), then you’ll need to buy an accessory. The Xbox Wireless Adapter for Windows 10 replicates the Xbox One’s radio frequency module, allowing you to wirelessly connect up to eight Xbox One gamepads to a PC, headsets and all. Just plug it in, press the sync button on the dongle and then the sync button on your pad and you should be away.

The Xbox One controller is, for my money, one of the most comfortable gamepads around, so why not use it on other platforms? The good news: you can. The bad news: if you have an older version, you might have a significantly harder time of it. The key question – and the one asked by many around the globe – is which Xbox One controller is Bluetooth? (I know it’s more correct to say “has Bluetooth”, but people don’t seem to ask that.) Another easy fix is connecting the controller to the console with a proper micro USB cable. Both units will pair automatically. Plus, it will charge your controller, which might be what you need.For example, if your Xbox is inside the cabinet of an entertainment center, try moving it outside for better connectivity.