It is advisable to call our Customer Services team on 01522 704505 beforehand to discuss your requirements and obtain an accurate quote. PLEASE NOTE: These gift sets are hand made and each one takes time to produce. Therefore please be aware that, due to the large demand, we may not be able to dispatch your gift set within one working day. Regrettably, we are unable to provide you with a time slot. Deliveries are usually made between 9am and 5pm on the scheduled day. We will ask the driver to call you when he is an hour away, however this is not guaranteed and is down to the driver. If you are unsure about your drive or delivery point – please call us on 01522 704505 and we can discuss it with you.

We regret that deliveries are what are known as kerbside deliveries. The driver is not insured to park his vehicle on your drive and may only do so at his own discretion. The paella hamper set is the perfect gift for any foodie out there that enjoys cooking, as it comes with a recipe card.The contents are placed on a bed of rafia paper inside the pan,wrapped in cellophane and finished off with a lovely organza ribbon bow (Please note that the ribbon colours will vary - but will always be beautiful) All other BBQs and Heavy products are delivered using a Euro pallet and the Dimensions are 120cm long and 80cm wide.

Spanish paella recipes have evolved to use specific equipment and ingredients which are included in this deluxe kit, allowing you make a flavoursome and authentic Spanish paella. Based around a 36cm paella pan, that will be perfect up to 4 to 6 servings, each set consists of the following:• 36cm Valencian paella pan of your choice It is guaranteed against damage in transit so if there is any sign of damage at all, please record this on the drivers paperwork, making it clear to the driver. In this situation, you must obtain a countersignature from the driver on the copy of the delivery note. When notification of any damage is received at this office, we will then arrange an immediate spare part or replacement. Ovens weigh between 225kg and 670kg, whilst masonry BBQs can weigh over a tonne. Most ovens are delivered in one piece, unless stated, whilst the BBQs can be in separate parts. It is important that you notify us of any potential issues for the delivery driver such as narrow or unadopted roads, restricted access, etc. A delivery vehicle can be as large as a furniture removals lorry however if we are aware of any issues, we may be able to overcome these by using a smaller, 7.5 tonne vehicle, similar in size to a refuge lorry. If the delivery cannot be made, a charge may be levied for a failed delivery.

Polished Steel Paella Pan

Our Pizza Ovens are delivered in a pallet crate (1.2m³) which creates full protection for the oven. If there is no-one available to accept delivery, the goods will be returned to the local distribution centre and an additional re-delivery charge will be incurred. We have now introduced our new money saving version of our ever-popular paella gift sets. This paella gift set is perfect for anybody who has a love of paella. It makes a perfect present for Christmas, a birthday or any other special occasion. A pallet is, most commonly, a flat wooden structure that supports large and/or heavy goods in a stable manor whilst in transport. Goods are generally secured to the pallet with a heavy duty shrink wrap and strapping.