This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office. How To Return A Product Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41

Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. If you wish to return your item to Robert Dyas, you can do so by the following method: 1. Request a Collection via Robert Dyas Customer Services Please be aware that we currently cannot arrange for delivery of this product to the following postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, BT, PO30-41. Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets