It will definitely take a month or so (I'm in New Zealand) to arrive as it's coming from China, not the UK. This is not visible unless you deliberately check it, which I haven't thought of at all when I received it.

Refuse to refund even though the item was sent and received at the wrong location and has apparently been “delivered”.

Not the "authentic" /original one (I bought from this site thinking it was - trying to do the right thing as I'd seen replicas everywhere! The perfect gift for family and friends alike, this hilarious toy is guaranteed to bring lots of laughter! I read all these reviews after purchasing my cactus toy and panicked - but then was surprised when it turned up in the mail.

They admitted their fault but apparently because I didn't complain within 30 days after receiving it, they won't do anything. Address is fake for 7 Bell Yard London, It took 23 days before my broken Cactus Toy arrived with no battery cover and broken plastic casing. I bought the cactus and when I received it (after almost a month even though they were stating 7-13 days, completely missed the Christmas), it was working as promised until the point I wanted to charge it.