If you fail to return the goods, we will collect them, and will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value. If you receive any damaged items on your delivery, please state the full extent of the damage on the driver’s delivery note when signing for the goods. Make sure all items returned are complete; any incomplete items will not be credited and will be classed as unauthorised. The Swan Crossover All-in-One Hard Floor Cleaner offers cordless, hassle-free cleaning across all surfaces, with simultaneous washing and vacuuming for maximum efficiency.

Please allow 3 working days for us to process a return. We will organise a suitable date and time for our couriers to collect the item If you cancel you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return the goods, so you should take out adequate postal insurance to cover their value.