IP5 Waterproof & Energy Saving - IP5 dustproof and waterproof rating;You don't have to worry about battery life is too short because 2 battery(full charge can support 4-6 months use),more safer.Please fully charge the device before use. Turn on notification permissions for the Aiwit app. If you are using an Android phone, set it to priority notifications in the settings. First, try resetting your doorbell to see if this helps the video features come online. If that doesn’t work, most other video issues are caused by internet connection problems or not enough bandwidth. Try clearing some devices off your Wi-Fi and see if that helps fix the problem. Easy to Install & 1 Years Warranty - 2.4GHZ wifi connection,use QR code to connect your phone in 1 minute without complicated connection steps .No need SD card required .Guaranteed 1 Years after-sales service to assure your long-term enjoyment.Note : please try to keep the router close to the device.

To ensure proper operation of your Aiwit doorbell, we recommend following these steps to confirm the power status of your Aiwit doorbell:

Veelgestelde vragen

De Video Doorbell 3 werkt op een verwisselbare, oplaadbare batterij en is ook aan te sluiten op de bestaande deurbelbedrading. Het heeft alle voordelen van de Video Doorbell 2, met daarbij dual-band wifi op 2,4 en 5 GHz (ten opzichte van alleen 2,4GHz voor de Video Doorbell 2) voor verbeterde connectiviteit, en personaliseerbare bewegingzones om zelf je gebieden voor bewegingsdetectie aan te maken (voor minder valse meldingen en om meer uit je batterij voor de Video Doorbell 3 te halen). De Video Doorbell 3 heeft ook extra stevige schroeven, een nieuw ontwerp om je voorpaneel makkelijker te vervangen, en de deurbel verbindt automatisch met je Chime, zodat installatie nog makkelijker verloopt.

Video doorbells need a connection to your Wi-Fi network to support most of their features. You will set this connection during setup, but sometimes video doorbells keep dropping connections or are completely unable to find Wi-Fi, which means you can’t use the video functions, you don’t get any alerts, and none of the advanced tools on the doorbell will work. If this is happening to you, first make sure you’re on a 2.4 GHz network, as many doorbells will only work on the 2.4 GHz band. If that doesn’t work, try resetting your router — we have a guide here that can help if you’re not sure how to do it. Make sure that your video doorbell app is updated if necessary. Reboot everything and see if things can connect again.Press the doorbell button: If the Aiwit doorbell’s indicator light flashes, this indicates that the doorbell is turned on.