It’s a difficult predicament to find yourself in when you can’t hear any sound during calls, or video/music played through the speakers of your iPhone 6S. FaceTime calling requires a FaceTime-enabled device for the caller and recipient and a Wi-Fi connection. Availability over a cellular network depends on carrier policies; data charges may apply. English, Chinese (Simplified, Traditional), Danish, Dutch, French, German, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish Disconnect other headphones. In a similar vein, make sure your phone hasn’t connected to your spouse’s earbuds across the room—if you’ve ever used them before, they’ll automatically connect when turned on and within range. You might even clear out old Bluetooth devices from your phone’s memory—from the Bluetooth settings on iOS, tap the “i” next to a given device and tap Forget This Device. On Android, tap the Settings cog next to a paired device and choose Unpair (or Forget, as it’s labeled on some phones).

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To turn off your iPhone, press and hold the power button. After a few seconds, you’ll see “slide to power off” and a small power icon appear on the screen. Swipe the power icon from left to right to turn off your iPhone.

Turn Up The Volume On Your iPhone

It is possible for you too also change how the audio is routed on your iPhone 6S. This is helpful as it provides us a test which we can then try and rebuild our audio settings by configuring it.

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If your iPhone is running iOS 11 or newer, open Control Center by swiping up from below the bottom of the screen. Then, press and hold the audio box in the upper right-hand corner of Control Center.

Restart Your iPhone

The latest technique which we’ve found to be extremely useful is to try and conduct a test call with someone and then set the Audio to your iPhone’s Speakerinstead. English, French, German, Italian, Spanish, Danish, Dutch, Finnish, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish Bring the headphones closer to your device. If you’re listening to music on an iPad that’s sitting across the room, you might be too far away—or have too many obstructions in its path. “While most Bluetooth headphones can be apart by 33 feet to 100 feet, it must be noted that this is in plain sight and without a bunch of other Wi-Fi or Bluetooth signals also crowding the airwaves,” explains Cramer. Get closer to the device and move away from other signal-generating electronics to see whether that helps. Additionally, various users have also found that the headphone issue came after they had accidentally dropped their iPhone 6S into water. So if you find yourself in such a situation, then it’s crucial that you immediately try to dry it with a soft microfiber cloth. Liquid damage is a serious thing as it can cause short-circuits inside the device. This is especially the case with the iPhone 6S models since they’re not waterproof. Re-pair the headphones. As with all troubleshooting, the “turn it off and turn it on again” mantra should be your first line of defense. Unpair the headphones, turn them off, reboot your phone, and pair again from scratch before continuing.

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Disconnect other devices. I’ve found, on some phones, that Bluetooth audio will distort if my phone is connected to other Bluetooth devices at the same time, like a smartwatch or other set of headphones that isn’t active. Try disconnecting other devices or turning them off to see whether the problem goes away. Even if your headphones are plugged in, there’s a chance that the audio is playing through a different device such Bluetooth headphones or speaker. If your iPhone connected to a Bluetooth device after you plugged your headphones in, then audio would start playing through the Bluetooth device and not your headphones. For iPhones Running iOS 10 Or Older It is possible that your current connection settings are having a conflict and is causing this issue. This usually happens if you have multiple Bluetooth-enabled devices that are associated with your iPhone. One of those devices is your Bluetooth headphone that is having the connection conflict. To remove the conflict, you can use Airplane mode to turn off all communication protocols on your device. Think of it as a restart without actually restarting your device! You don't have permission to access "http://www.argos.co.uk/browse/technology/headphones-and-earphones/wireless-headphones/c:815766/" on this server.Finally, the rise of true wireless or wirefree earbuds has caused a new phenomenon: You can pair properly, but you hear music coming out of only one earbud. Connect 2 mobile phones at the (2)Bluetooth headset power off, then power on and pair with mobile B If none of the above solutions work to fix the issue, then it’s most likely you will need to do a factory reset/restore so that you can get your device to be like how you first got it out of the store (assuming it was perfectly fine). Audio formats supported: AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Dolby Digital (AC-3), Dolby Digital Plus (E-AC-3), Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV Press the volume up button on the left side of your iPhone to turn up its volume. When you do, a small box will pop-up on the center of your iPhone’s display indicating the volume of your iPhone.