The variations requested by the Customer, as provided in article 7, will be taken into consideration if communicated within 24 working hours prior to the date of shipment. If they are made beyond this limit, they will be valid for subsequent deliveries. Don’t pour freshly boiled water straight onto your coffee, as it can lead to a harsh, bitter flavour.

The products are delivered by illycaffè through a third-party courier and exclusively in the United Kingdom territory. These Terms and Conditions of Sale are governed by the laws of England and Wales and, in relation to any legal action or proceedings to enforce this agreement or arising out of or in connection with this agreement (‘Proceedings’), each of the parties irrevocably submits to the non-exclusive jurisdiction of the courts of England and Wales and waives any objection to Proceedings in such courts on the grounds of venue or on the grounds that the Proceedings have been brought in an inconvenient forum. In case of early withdrawal, illycaffè will charge the registered card with all the remaining instalments and the Customer shall be entitled to retain the coffee machine chosen. The duration of the Machine Subscription programme is 12 months, starting from the subscription date. At the end of its term, in the event of failure to exercise the right of withdrawal, the Programme shall continue under the conditions provided for the coffee subscription and the customer can keep the coffee machine.If the conformity defect becomes viewable within the first 6 (six) months after delivery of the product, it is presumed - subject to proof to the contrary - that it already existed at the time of delivery. While some people are obsessed with coffee - and have all the fancy kit to prove it - others just crave a good brew without the fuss. That's where instant coffee comes in. Within 6 months from the date products have been delivered, the customer has a final right to reject or a right to a reduction in price, after or instead of a repair or replacement, only where the products do not conform after repair or replacement, or illycaffè failed to repair or replace the product within a reasonable time and without significant inconvenience. Semi-skimmed cow’s milk worked better with coffee than plant-based milks, adding smoothness without swamping the character of the coffee. Of the plant-based milks, oat went down best. buys one of the coffee machine models listed in the table below with an installment plan. In case of withdrawal from the subscription in advance, all the remaining instalments will be charged on the credit/debit card indicated when the subscription was taken out.

Transport and delivery costs for all members of the "Machine Subscription" and "Coffee Subscription" Programmes are free of charge. The duration of the Programme Membership Contract is indefinite, without prejudice to the Client's right to withdraw at any time as provided for in Article 13. Upon signing the contract, illycaffè shall automatically send an invoice based on the data provided by the Customer at the time of joining the Programme. No change in the invoice shall be possible after the issue of the same. Coffee brands don't have a standardised system for rating strength, but understanding typical types and terms should help you navigate the aisles successfully. The choice of milk these days can seem endless. Our coffee expert experimented with dairy and plant-based options, and found all of them will sweeten and soften your coffee, but some will cause subtle changes in flavour.

New customer?

The applicable General Terms and Conditions are those in force at the time of conclusion of the subscription contract in the ways provided for in Article 5. So, where do you start if you're looking to branch out? To help you make sense of the supermarket coffee aisle, we've put together a jargon-busting guide that explains what you can expect for your money, plus some tips on tasty options to look out for.

If the product develops a fault according to Article 10, the customer can choose between the following remedies:Giles says: 'Full cream is the richest option and creates a heavier, creamy note, while semi-skimmed milk is good as it's smooth and doesn't dominate the coffee.' 3. Store your coffee properly As a requirement to complete the withdrawal procedure, products must be returned intact; except for the handling necessary to verify the nature, characteristics and functioning of the product. illycaffè may terminate the contract in the event of failure by the Client to pay the amounts due in execution of the Programme. the Products, that the Customer wishes to include in the subscription, among the available products for that Programme; Store all types of coffee in an airtight container, in a cool, dark place, away from direct sunlight. This will help to prevent the flavourful essential oils from evaporating.