In most of the complaints, we saw no monitor is enumerated when FL2000 is attached. Use "Alt-PrintScreen" to capture the screenshot if no extra monitor enumerated.

The fresco_monitor_tool.exe could be found under c:\Program Files\Fresco Logic\Fresco Logic USB Diplay Drivers\FL2000\

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INCREDIBLE PERFORMANCE - The DisplayPort male to HDMI Male converter supports resolutions up to 3840*2160@30Hz, including 1080p Full HD 720p, 1600x1200, 1280x1024 for high definition monitors or projectors, supports flawless audio pass-thru for uncompressed digital 7.1, 5.1 or 2 channels; Gold plated DisplayPort connector resists corrosion and abrasion and improve the signal transmission performance; Molded strain relief increases cable durability

SUPERIOR STABILITY - Built-in advanced IC chip converts DisplayPort signal to HDMI signal; It is NOT a bi-directional converter and cannot transmit signals from HDMI to DisplayPort BENFEI DisplayPort to VGA, Gold-Plated DP to VGA Adapter (Male to Female) Compatible for Lenovo, Dell, HP, ASUS BENFEI DisplayPort to HDMI, Gold-Plated DP Display Port to HDMI Adapter (Male to Female) Compatible for Lenovo Dell HP and Other Brand INCREDIBLE PERFORMANCE - The HDMI male to VGA female converter supports resolutions up to 1920x1080@60Hz (1080p Full HD) including 720p, 1600x1200, 1280x1024 for high definition monitors or projectors; Gold plated HDMI connector resists corrosion and abrasion and improve the signal transmission performance; Molded strain relief increases cable durability

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INCREDIBLE PERFORMANCE - The DisplayPort male to HDMI female converter supports resolutions up to 1920x1080@60Hz (1080p Full HD) including 720p, 1600x1200, 1280x1024 for high definition monitors or projectors, supports flawless audio pass-thru for uncompressed digital 7.1, 5.1 or 2 channels; Gold plated DisplayPort connector resists corrosion and abrasion and improve the signal transmission performance; Molded strain relief increases cable durability BENFEI Gold-Plated HDMI to VGA Adapter (Male to Female) With 3.5mm Audio Compatible for Computer, Desktop, Laptop, PC, Monitor, Projector, HDTV, Raspberry Pi, Roku, Xbox, PS4, Mac Mini Starting from driver 2.0.31559.0 or above, a high-resolution timer is added to keep integrated memory controller out of self-refresh mode. In the device manager view, find your Graphics driver node. You need to install full display driver such as Intel HD Graphics family, or Nvidia GeForce, or AMD Radeon drivers. If your graphics driver is not install, Windows would use "Basic Display" driver to operate your graphics hardware. Fresco Logic driver won't work with Microsoft BasicDisplay Driver. Make sure you don't see any Basic Display Driver in your device management view.

SUPERIOR STABILITY - Built-in advanced IC chip converts HDMI digital signal to VGA analog signal; It is NOT a bi-directional converter and cannot transmit signals from VGA to HDMI If you see "Generic NonPNP monitor", it is likely that your VGA cable is broken, or the EDID data from the monitor is broken.Displayport to HDMI, Benfei 4K DP to HDMI 6 Feet Cable Gold-Plated Cord Compatible for Lenovo, Dell, HP, ASUS BROAD COMPATIBILITY - The HDMI-VGA adapter is COMPATIBLE with computer, pc, desktop, laptop, ultrabook, notebook, Chromebook, Raspberry Pi, Intel Nuc, Roku, PS3, Xbox One, Xbox 360, Wii U, Set Top Box, TV BOX, or other devices with HDMI port; And also COMPATIBLE with Blu-ray player and devices with low-power HDMI ports such as SONY PS4, Apple MacBook Pro with Retina Display, Mac mini, and Apple TV; EDID data is reported by the monitor, and FL2000 USB Display Adapter gets the EDID from the monitor via VGA cable or HDMI cable. If the VGA cable is broken, the Windows would not get EDID correctly, and you would see "Generic Non-PnP monitor" in device manager. You could observe the NON PNP monitor issue by selecting "Devices by Connection" under the View menu, and expand the tree view. Find the graphics adapter node. Invoke HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelppm, and change "Start" registry value from 3 to 4, and then reboot. This disables the Intel C state management. You need a reboot to let registry setting take effect.