a manager's job is to match up employees with work they're talented at and enjoy, remove roadblocks, and "catalyze" them to become even better. Because great managers focus on performance, they immediately address any performance that’s not meeting their expectations. While it's never pleasant, great managers truly approach it in a different fashion, and that was utterly fascinating to me to see a new side of that. Both Buckingham and Coffman have started consulting and management training companies of their own, and have written other bestselling business books. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.

They also spend a lot of time with their best employees, trying to understand not only their talents, but all aspects of their lives. You will not receive any access codes digitally when you purchase a hardcopy version of a book because all codes are delivered to you in the sealed packet.The four keys for breaking the rules teach readers that effective managers focus on talent, outcomes, developing strengths, and finding the right fit.

Instead of scrolling through your social media news feed, this is a much better way to spend your spare time in my opinion. It's also lead me to put effort into reflecting how I'm coloured by what the author describes as 'conventional wisdom about management', which while not necessary is always wrong, is worth questioning. The remaining chapters, based on the “4 keys” to successful management, do indeed become a “how to”. The book then went on to explain the four keys in more detail concluding with a final chapter on how to apply the four keys in business situations.

The authors demonstrate how some commonly held notions about career and management are actually misleading. When examining how to be a great manager, there are four standard guidelines that Buckingham and Coffman identified in a majority of rockstars. I'd already enjoyed others by Marcus Buckingham, and I knew that one way to connect with someone is to read something they recommend. If the key to a successful business is the satisfaction of its employees, then what’s the key to that satisfaction?

What would surprise you is that you'll find many myths that you used to think it is right, but it is not from the findings of Gallup. Get the latest edition of the groundbreaking management bestseller that established the science of employee engagement.They summarize their findings in First, Break All the Rules: What the World’s Greatest Managers Do Differently . This break from traditional management rules teaches that a better way is to focus on employee's strengths and manage their weaknesses. The book goes into detail on debunking old myths about management, and gives advice to employers on how to obtain and keep talented people in their organization. Lesson 3: Look to the most productive and successful employees when determining the standard everybody should strive for.