Please be aware that we currently cannot arrange for delivery of this product to the following postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, BT, PO30-41. If you have no heat coming from your electric fire and can still feel the blower element moving air it could be the heating element has failed in your fire.

This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office. How To Return A Product

Other useful videos for this product

HOWEVER WE RECOMMEND THAT ALL WORK IS CARRIED OUT BY A QUALIFIED ELECTRICIAN WHO WOULD BEST SUITED TO WORK ON YOU APPLIANCE Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41

The heating element is the same for all fire expect it has some connectors on the top facing a different direction, so choosing the right one is necessary. Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets This unit is more than just for show however, with its free standing design featuring a 2kW heat output with easy access manual controls. The Woodhouse is suitable for wooden, marble, granite and limestone surrounds and is available with an optional stove pipe. On Inset fires the heating element is behind the hood panel at the front top - Remove fret, the fuel bed, spacer and hood flap, drop the hood remove element and rebuild. If the blower has also stopped working it may also be the PCB (small control board) that has failed and will need replacing ( see our other listing).

Returning your item

If you wish to return your item to Robert Dyas, you can do so by the following method: 1. Request a Collection via Robert Dyas Customer Services