This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office. How To Return A Product The compressive strength rating is important when deciding on stone suitable for a driveway or commercial setting where excessive weight will be applied to the paving. Paving that does not pass the required standard will not support any excessive loading. Slip Resistance (BS EN 14231) Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. Durability: Many types of wood are naturally resistant to rot, decay, and insect damage, making them a long-lasting option for outdoor use.

Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets Ensuring paving has good slip resistant qualities is important for outdoor usage, especially when used by children or elderly people. There is no point installing stone that does not meet the specified criteria for outdoor surfaces as it will be dangerous and not at all suited to purpose. Pressure-treated or tanalised softwood is a type of wood that has been treated with a preservative to protect it against decay, rot, and insect damage. The treatment process involves placing the wood in a pressure chamber and applying a preservative under high pressure, forcing it deep into the wood fibres. This makes the wood more resistant to moisture and insects, increasing its lifespan and making it suitable for outdoor use.One of the advantages of hardwood is its durability and strength. It is less likely to dent or scratch, and it can withstand wear and tear better than softwood. It is more resitant to insect damage and rot. Additionally, hardwood is often considered more aesthetically pleasing than softwood due to its unique grain patterns and natural colours. The process of dip treating softwood involves immersing the wood in a tank or container of wood preservative. The wood is left in the solution for a period of time, typically between 10-15 minutes, to allow the preservative to fully penetrate the wood. The wood is then removed from the solution and left to dry, allowing the preservative to fully soak in. This means the exterior will be covered, but the treatment will not have penetrated deep into the wood.

Please Note: You cannot return this item due to green spotting, as this is a result of the product being treated, and it will fade over time Slip resistance testing is a complex and varied area however the two main tests for domestic paving are either the pendulum test (PTV) or the ramp test (R rating). With the pendulum test, a pendulum is swung over the surface of the stone which will slow it down. The rougher the surface, the more it will slow the pendulum and the higher the value (PTV). It is tested both wet and dry. The lowest permitted value for external use when wet is 36. Further to stringent test procedures, all paving sold through Paving Superstore is ethically sourced with all manufacturers belonging to the Ethical Trading Initiative or alternative schemes. This promises that:Frost resistance testing is called the Freeze/ Thaw test and is conducted by repeatedly freezing the paving to -40 Fahrenheit and then thawing it, before repeating the cycle again. During this process the paving will lose some of its flexibility and the key to good quality paving is that it does not lose a high level of resilience during the test cycle. Losses in Mpa should not exceed 5 Mpa

More often than not, the driver will manage the delivery without a hitch. However in some circumstances, the driver will need assistance. For example: Aesthetic appeal: Wood is a natural and attractive material that adds warmth and character to garden features and structures. Other products can still be split down for you, but cannot be calculated online. For these, follow the on-screen prompts. In summary:The flexural strength is important as it ensures the paving is not overly brittle which would cause difficulties when handling and laying. Compression Limits (BS EN 1926

The water absorption test measures the amount of water a stone can hold when fully saturated. This is expressed as a percentage of the total weight. So, a result of 1% means that when fully saturated, 1% of a stone’s weight will be water. As a guide, paving such as porcelain is usually less than 0.5% porosity, granite is around 0.5%, sandstone and limestone are in the region of 1-3% and concrete, 6% With over80 years' manufacturing knowledge and experience,Rowlinson takes its social and environmental responsibilities very seriously. Timber isForest Stewardship Council Certified and complieswith all current regulations on FSC sourcing.Products are manufactured to Quality Management System standards, accredited to ISO 9001:2008. The ramp test (R rating) is often used for porcelain paving and this is conducted using a ramp which is gradually raised. Oil is applied to the ramp and a test person walks onto the ramp wearing boots. The measurement is taken from the point at which they slip. R11 is the rating usually applied to porcelain paving and this is equivalent to the value of 34 to 51 in the PTV test data (pendulum test value). Please be aware that we currently cannot arrange for delivery of this product to the following postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, BT, PO30-41. Strict EU regulations were introduced in 2013 to ensure all paving sold in the UK meets the minimum standards set out under European standards EN1341 (flagstones), EN1342 (setts) and EN1343 (kerbs), however MOST companies selling paving online DO NOT adhere to these legal requirements as it is not heavily policed by Trading Standards. ALL paving products sold by Paving Superstore are manufactured by leading brands and DO meet these standards. All products are CE marked / UKCA / UKAS accredited. UKAS is the National Accreditation body for the United Kingdom appointed by the government to ensure products meet the high standards needed to attain certification. All products also hold a valid Declaration of Performance certificate which details the tests and results for each of the necessary criteria which guarantees you that the products we sell are fit for purpose. Water Absorption (BS EN 13755)

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Step 4 -Once you are on our quote system, simply complete the form on the right hand side and send over your request. Dip treated softwood is an effective way to protect wood from decay and insect damage, but it is not as durable as other types of treated wood, such as pressure-treated wood. Dip treated softwood requires regular maintenance, such as reapplying a wood preservative every few years, to ensure that it remains protected and in good condition. All natural timber products are unique and will vary in markings, colour and texture, often showing distinctive markings. Sizes are nominal and may vary. Many dimensions are rounded or approximate. The product images shown are as accurate as photographic processes allow and may appear differently in accordance with lighting conditions and screen calibration in addition to the natural variation occurring between individual items. All natural timber products are unique and will vary in markings, colour and texture, often showing distinctive markings. Images may not be a true representation of a particular product size or use and may vary in line with manufactuers' changes to specification. Looking for a price on a product which says POA. Its simple and easy to do with our online Quote Request System. Simply follow the below steps and your quote will be compiled by one of our dedicated team members.