What are the restrictions? We reserve the right to amend or withdraw the price matching of products with our Competitors at any time without notice. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

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No responsibility is accepted for the provision of incorrect information or entries that are not received by us for any reason. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: Service providers who may also be acting as processors who provide IT and system administration services. All notices given by you to us must be given to Shaneel Enterprises Limited unless we specify otherwise, at:Loyalty points may only be redeemed for products, they cannot be used to pay additional charges such as delivery. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

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Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Other companies in the Shaneel Group acting as joint controllers or processors who provide IT and system administration services and undertake leadership reporting. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event. Loyalty points expire after 12 months and the Shaneel Group will remove accumulated loyalty points from customer accounts after a period of 12 months from the date the loyalty points were credited to the customer account.

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Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) Here at Fragrance Direct, our customers love the Ghost collection of fragrances, and this Ghost Sweetheart eau de toilette spray for women is a firm favourite for its fresh, feminine scent that is the perfect fragrance for any occasion. Loyalty points awarded may be removed or cancelled if we determine that the loyalty points were collected in breach of these terms and conditions or were awarded in error. You may only transfer your rights and obligations under this Contract if we agree to this beforehand in writing. Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. Shaneel Enterprises Limited is registered in England and Wales under company number 02171783 and has its registered office at 78 Wembley Park Drive, Wembley, Middlesex, HA9 8HE. It is a limited company. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples) Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

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Professional advisers who may also be acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.