It was not on my reading list for college, but im very glad i bought it because i have gained more information from it than any other book i bought from my reading list.

Through active listening, rapport is built, trust forms and the speaker feels heard and understood by the counsellor or listener.We publish textbooks, revision guides, workbooks and more for pupils aged 11–19+ who are studying for GCSEs, A-levels and many other qualifications. This includes the counsellor listening to silences as well as words, sitting with them and recognising that the silences may facilitate the counselling process. Seamlessly move between the printed view for front-of-class teaching and the interactive view for independent study.

This qualification is designed for anyone who’d like to develop their use of counselling skills for use in either work or in a personal capacity.To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. At the same time, she hopes that reading what she has written will prompt readers to go back to some of the original publications rather than relying only on her interpretation of what another author has written. John McLeod is Emeritus Professor of Counselling at Abertay University Dundee, and Visiting Professor at the Institute for Integrative Counselling and Psychotherapy in Dublin, Ireland. Marcella Finnerty, IICP College President, Dublin, Ireland“This text really is a must-have for all involved in working with others; to empower andenable through a collaborative process. She has been a counselling trainer and tutor with students from many different backgrounds, as well as having extensive experience as a therapist and supervisor.