If you are unable to perform a system update due to the Joy-Con controllers not being recognised, you can use the touch screen to connect to the internet and enter the required fields. Please note: the internal battery cannot be removed. If the battery needs to be replaced, it can be replaced for a fee via Nintendo Customer Support.

The estimated annual energy consumption when the wired LAN connection is maintained during Sleep Mode. Please note: output via HDMI cable in TV mode. In tabletop mode and handheld mode, the maximum resolution is 1280x720, which matches the screen resolution. Please note: to charge the Joy-Con controllers, you must attach them to a Nintendo Switch console or Joy-Con charging grip (sold separately).

If your console is already up to date, be sure to restart it by holding down the POWER Button for at least three seconds, then selecting Power Options followed by Restart. Please note: the values have been rounded off to the nearest full value. There also may be some statistical variations on the energy consumption values displayed. The values could also change depending on the usage environment and conditions.

Compatible with microSD, microSDHC and microSDXC memory cards. Please read our microSD Card FAQ for more information on compatible microSD cards. The battery life will depend on the games you play. For instance, the battery will last approximately 5.5 hours for The Legend of Zelda: Breath of the Wild.

Reset each Joy-Con by pressing the SYNC Button once. Then press any other button on the controller to power it on again. If another Joy-Con works with the console, only the non-working controller will need to be repaired. If another Joy-Con is not recognised by the console, or if another Joy-Con is unavailable, the Nintendo Switch console and the problematic Joy-Con will need to be repaired. The estimated annual energy consumption of a console when used for gaming an average two hours per day for a whole year. Please note: this time is an estimate. Actual time may vary depending on individual usage patterns.

Please note: the internal battery cannot be removed. If the battery needs to be replaced, it can be replaced for a fee via Nintendo Customer SupportIf the Joy-Con is still not recognised by the console, try to detach and reattach it to the console a couple times.