We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective. Selected spare parts and accessories are also available on https://tefal-shop.com.au/. What are the guarantee conditions of my appliance?

It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer). Where can I buy accessories, spares or consumer goods for my appliance? Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides. The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted. Why not take a look at our Tefal frying pans? And if you want to keep your cookware co-ordinated while ensuring you’ve got always got enough pans to hand, then it’s our excellent range of pan sets that you need to take a look at. Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately. The edge of the pot/frying pan is deformed.

Customer reviews

Yes. To avoid the formation of small white dots or pits, bring liquids to a boil before adding salt, then stir well. Or, add salt after food has started to cook. Pitting does not interfere with cooking performance but can diminish the beauty of the stainless steel. Why does my stainless steel pan have a white film on the inside and how do I clean it?

Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge. It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer). Where can I buy accessories, consumables or spare parts for my appliance? Glass lids with steam vent for careful monitoring and easy steam release control (steamer only - saucepans feature stainless steel lids). Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven. Thermo-Spot®: To what temperature does the frying pan need to be heated for the temperature indicator to change colour?

If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new. An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).

Take cooking to the next level with the new Jamie Oliver by Tefal Cook’s Classics range. Expertly crafted from tough hard anodised aluminium, this premium cookware is designed for a lifetime of professional-style home cooking. Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health. Frying pans, grillpan, wok and sautepan feature Tefal’s patented Thermo-Spot® technology which indicates optimum cooking temperature to start cooking. For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base. My pan seems unstable on my hob - why? This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature. General recommendations If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

To remove burned food stains from stainless steel cookware, place cold water in the utensil and bring the water to a boil. Allow the water to cool before washing. A good cleaner may be used to complete the cleaning. The use of steel wool, a steel brush or scratchy cleaner on the polished surface is not recommended. Technical support The handle on my pan seems to have loosened slightly, what can I do about this? To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing. Why is the pan discolored after use? To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.From sauté potatoes to a good old fry-up on a Saturday morning, our frying pans, skillets and sauté pans are exactly what you need in your cookware collection. We’ve got a fantastic selection to choose from and designs to suit all hob types – and you’ve come to the right place for all the top brands including GreenChef, Salter, Scoville and Tower. If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this. Is it dishwasher-safe? The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.