Make sure you're signed in with the account that you want to redeem the code with. If you need to sign in with a different account, select the Gamertag picture on the left navigation bar, then select Sign out and sign in with the correct account. Sign in to your PC (make sure you’re signed in with the Microsoft account you want to redeem the code with). Sign in to your Xbox One (make sure you’re signed in with the Microsoft account you want to redeem the code with). Sign in to your Xbox 360 (make sure you’re signed in with the Microsoft account you want to redeem the code with).

Open the Xbox mobile app, then sign in (make sure you’re signed in with the Microsoft account you want to redeem the code with). A Microsoft Gift Card gives you the freedom to buy a wide range of Microsoft products; whether it be games, apps, software, movies, or more!