Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. Transfer large files to an external drive, connect a USB printer or headset, charge accessories, and more.

Note: Avoid using a “Y” or “dual-link” adapter that splits the signal between two or more monitors. If you're using a video extension cable or video converter, remove it from your set up to see if it’s causing the problem. Centralized support & warranty service. IT admins can get direct support via the Surface Management Portal or Microsoft Hardware Support Portal.If you’re using a Mini DisplayPort adapter, make sure the adapter is plugged in correctly. The adapter will only work when the connector is plugged in with the flat side of the connector aligned with the flat side of the Mini DisplayPort. Use this port to connect to your external monitor. Depending on your monitor's video output ports, you may need a display adapter (sold separately). Follow the monitor manufacturer’s instructions to set both monitors to use DisplayPort 1.2 as an input source. For example, this might be called Multi-Stream Transport (MST), which allows the first monitor to pass the signal along to the second monitor.

Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. Connected to two external monitors

Extend these displays. Your screen is spread over two screens, and you can drag items between the two screens. When you use two external displays, you may be able to achieve a higher refresh or display resolution on one display by lowering the refresh or display resolution used on the other. Solution 8: Try the adapter on a different external display Use the On-Screen Display (OSD) menu, to enable DisplayPort 1.2 on your monitor. To learn more, refer to the user manual of your monitor.

Thunderbolt 4 connection supports up to two 4K external displays at 60Hz (when supported by device and display).If the cable that came with your monitor isn’t responding, use a different video cable to connect your Surface. Connect the DisplayPort-Out connection on the first monitor to the DisplayPort-In connection on the second monitor. To daisy chain more than two monitors, follow a similar sequence: The first monitor connects to the second, the second monitor connects to the third, and so on. The Element Hub has three downstream Thunderbolt 4 ports as well as four USB-A 3.2 (Gen 2) ports with 10Gbps transfer speeds. If you're working with modern accessories, that might be all the ports you need. Surface has released streamlined management functionality via Windows Update enabling IT admins to utilize the following enterprise-grade features: Press the Windows logo key + P on your keyboard, then select what you want to do according to the following table:

Using a Mini DisplayPort to DisplayPort cable, connect the Mini DisplayPort on your Surface to the DisplayPort input on the first external display. If only one of your external displays has an output port, connect your Surface to that external display first. See the same things on both your Surface display and on the TV, monitor, or projector (to learn more about screen resolutions, go to Solution 6).

Press the Windows logo key + P on your keyboard, or select the action center on the taskbar, and select Project. Bluetooth can occasionally interfere with Miracast. Select action center in the taskbar and make sure Bluetooth is off. Related topics