Consumables that have been opened (unless faulty) will not be accepted by TonerOne Ltd. Please be sure that you want item when opening.

With regards to compatibles not always working, that is true because its the nature of a remanufactured/recycled product to sometimes have faults but we sell lots of these products every day and we maintain a strict low failure rate (below 4.5%) with the manufacturer to make sure customers don't have issues. To be eligible for a return, The item must be ineffective, damaged or not to customer satisfaction. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. HP Inc UK Limited is authorised and regulated by the Financial Conduct Authority (FCA FRN 973346) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers. Such credit products may not be suitable for everyone. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit.