Similar to the PlayStation 4, the Nintendo Switch will not output game sound over HDMI if headphones are plugged into the headphone port. Dual-PC Setups: Game Capture 4K60 Pro MK.2 features an HDMI 2.0 input and output, and is thus capable of capturing and passing through high refresh rate signals such as 1080p240Hz and 1440p144Hz. This makes Game Capture 4K60 Pro MK.2 the ideal choice when using a two-PC streaming setup.

This guide will walk through steps to take when your Elgato Capture Deviceis not capturing sound from a source as expected. If the capture device is receiving a resolution or frame rate it does not support the No Signalmessage may be shown.Elgato capture cards have HDMI pass-through. This means the capture card has an HDMI input port, and a HDMI output port. The source needs to be connected to the HDMI in port, and the TV/Monitor needs to be connected to the HDMI Out port. Using headphones and capturing game audio can be done by using the Elgato Chat Link cable. Learn more about Chat link here. Solution: Unplug the Elgato Game Capture HD hardware from the Mac or PC, and video source. Wait a minute, and then attach everything again. In this example, another PCIe device is installed, using up more PCIe lanes. Due to the motherboard layout, the speed of the x4 lane is reduced to x1. 4K60 Pro can still be installed in this slot, however it will not function correctly due to the reduced speed. Multi App Support: use a single Game Capture 4K60 Pro MK.2in multiple software applications simultaneously, e.g., stream at a low bit rate with overlays and record a clean 4K60 HDR version.

OBS Studio will capture audio from an Elgato Capture deviceautomatically when it is added to a scene. If audio is not captured as expected, try these steps:Elgatooffers a comprehensive selection of capture devices, each suited to a particular setup. Below you'll find a summary of their features and suggested uses.

When using Cam Link 4Kor Game Capture HD60 S+in OBS Studio on macOS, the audio capture needs to be set manually. Audio is not captured from capture devices automatically like in OBS Studio for Windows. HDMI cables come in various lengths. The generally accepted max length of a HDMI cable capable of 1080p60 is 25 feet before signal degradation can occur. Like USB, PCIe is forward compatible. This means that a device which requires slot size x4 will work in slot size x8 or slot size x16 lane. Cables that are not properly connected to the source HDMI Output port or the capture card HDMI Input port could cause the capture card to not correctly acquire the signal. Disconnect the HDMI cables and reinsert them firmly. Cam Link Pro is a powerful video mixer engineered for Multicam production. Cam Link Pro equips you to capture four HDMI signals from cameras, computers, laptops, tablets, and more. Stream or record in 4K or 1080p60 Full HD, get independent source control in broadcast software, and add four cameras to video conferencing apps with Elgato Multiview.

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Capturing the highest quality 4K60 HDR video from Xbox Series X, Xbox One X, PlayStation 5 and PlayStation 4 Pro. Both Game Capture HDand 4K Capture Utilitysoftware support analog audio capture from specific capture devices. The analog audio level can be changed in the software settings. Any camera with unencrypted HDMI output and a supported resolution and frame rate will appear like a webcam in various applications. To record audio from a PC, the PC needs to output sound over the HDMI output of the graphics card. By default a PC can only output audio to one source at a time.

Capturing high-quality HEVC 4K60 HDR video from Xbox Series X/S, Xbox One X, PlayStation 5, PlayStation 4 Pro. HDMI 2.0 cables are much more susceptible to signal degradation due to the much higher data rate. HDMI 2.0 cables over 6 feet are not recommended. HDMI cables vary in quality and speed. Make sure to use the HDMI cable that came with your Elgato Capture Device. Solution: If the Elgato Gaming unit is connected via USB, then try another USB cable. Try another USB port on your Mac or PC, and also restart your computer. then Elgato Game Capture HD software can't fully communicate with the Elgato Game Capture HD hardware. This could be an issue with the USB connection, or some unusual error in the software or hardware.

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The PCIe generation refers to updated standards, enabling faster speeds. PCIe generations are denoted as PCIe 2.0, PCIe 3.0, and PCIe 4.0. As of the writing of this article, PCIe 4.0 is the latest generation. Some resolutions such as 1200p (1600x1200) may not be on the official supported resolution list, yet may still be captured. For Elgato PCIe Capture devices, a full PC restart may be needed to finish a pending firmware update. If the update is not completed the capture card may not properly capture the incoming video signal.