Excellent customer service and very responsive and went above and beyond with an issue I had with our shower door The Trims were supplied FOC and received within 48Hrs. I have given a 5 Star Rating but if I could it would have been 10 Star. Includes two machine washable microfibre mop heads, so when the pad needs a bit of a clean, you can swap it for the spare one and pop it into the washing machine to be freshened up. The unique Merlin Mop, micro-fibre cleaning system, cleans all hard flooring, including wooden, laminate, parquet, vinyl, tiles and marble.

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Two Clever Folding Trolleys that fold down flat, as well as the containers, so that it can be stored in a car boot or office when not in use. The trolley weighs just 7 and 10 kg and the two folding containers can carry a combined weight of 60 or 70 kg. Perfect for the shopping or a district nurse. Original Clever Folding Trolley I needed help with a shower seal and aluminium profile for my Merlyn Ionic wet room panel. Jamie Cashin was very helpful. A big thank you to Jamie and Merlyn for the fantastic customer service. In my exerience, the best customer service possible. In the past few years I have needed a few spares to keep my Merlyn Shower enclosures looking first class, and Merlyn have gone beyond brilliant to look after me. I'd only buy Merlyn where possible because of this. Thank you Merlyn, well done and congratulations. The BergHOFF LEO 24cm frying Pan is just the right size for when you want to make an omelette or pancake and can even be used to fry some meat for one or two people.

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This lightweight, stylish frying pan helps you to prepare your food in a jiffy and is designed to work on all types of hob including induction. Wonderful well made beautiful products (we have their slate shower trays and glass panels) and exceptionally helpful and efficient after care. I am now retired but ran my own Plumbing and Heating business for 24years and in all this time dealing with Trade and Retail suppliers I have never had such a superb service. Convenient tables along the edges provide handles for easy placement, and easy removal from metal, glass, plastic, and other surfaces. The JT MERLIN is every plumber’s best friend – the original easy plumb, easy access shower tray. Featuring adjustable feet hidden behind removable panels and made from ABS capped acrylic stone resin, the elegant design is at home in any bathroom.

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Andrew in customer service was fantastic. So understanding and supportive. I wish all customer services teams were like this. The Eurocast Professional Series Cookware Range by BergHOFF GB has been designed to deliver a product that provides its users with a means to healthy cooking. The range is made of casted aluminium which guarantees a fast, even heat distribution with energy saving. Convenient tabs along the outside edge provide handles for easy placement, and the material remains non-slip on metal, glass, plastic and other surfaces, so once in place they won’t slide or fall off. Unit A43-A44, Kingsley Close, Lee Mill Industrial Estate, Ivybridge, DEVON PL21 9LL. United Kingdom.After a few years the runners of the door at the bottom have broken and rusty, so very difficult to slide and close the 2 doors , the bottom alminium frame is peeling off and rusty , the glass used is not good quality as it leaves water marks , despite cleaning .

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I would never buy this again, even though 5 years warranty has expired , but you expect to last longer then 5 years investment. Jamie from Merlyn was able to locate a replacement shower waste for our shower tray as a gesture of good will. It’s rare a company will go out if there way to do this for a customer. We’re very grateful for his assistance The energy efficient design of this cookware is made to produce an even heat flow across the entire pan, which means you won’t have to burn the pan excessively high just to have adequate heat. These are faster, stronger, cheaper and more effective than flimsy plastic film, and they are also perfect for replacing lost lids, or ones that cause annoyance.From Ireland to The Isle of Wight is a trip but Head office sent a replacement shower tray, trap and upstand , all at zero cost to me . Merlyn make very good products and their after-sales service is astonishingly good. We had a problem with our shower door - possibly an installation issue - and Merlyn have come to the rescue years later. It doesn’t matter if they are round, square, oblong or rectangle because the versatile design allows these lids to stretch to any shape and still provide an airtight seal. The Merlin can be used a standard vacuum cleaner or can be used as a hand-held for harder to reach areas.