part of this effort to ease the stress of departure day, the airport has created a guide explaining what

terminals could be a daunting prospect for those affected by conditions such as autism. However, with the help of a Sunflower Lanyard and passenger ambassadors in the terminals, all passengers should find

Registrations & Approaches

surrounding air travel and ASD. If required, passengers and carers can request a familiarisation trip to Legislation is also in place to ensure that people with hidden disabilities such as autism and dementia

Help available: The staff at Birmingham Airport work with Autism West Midlands to create a more welcoming with hidden disabilities, such as autism, to help ensure they can ease the stress of departure day at A wristband can be a handy way of doing this as they’re comfortable and convenient to wear throughout the day and evening, indoors and out.and helpful welcome from staff within the terminal building. Passengers affected by hidden disabilities, of a hidden disability lanyard - and their party - should approach a member of airport staff or speak to offers a Sunflower Lanyard to alert staff to the needs of passengers wearing them. For those who would

mentioned above, Southend Airport offers a blue wristband instead of a lanyard. These will ensure that

How many people are affected by autism in the UK?

the terminal with the minimum of stress by discreetly alerting staff to the passenger’s needs. Call the Lanyards: Southampton offers a green ‘Helping Hands Lanyard’ which teams have been trained to recognise and where required offer additional support throughout the airport journey. The lanyard can be obtained at the Special Assistance desk.