You will be charged import VAT by your government when the shipment arrives at your customs point. This VAT will be charged at your local rate. If the item is rejected your item(s) will be returned to you along with a letter outlining the reason(s).

Zento Stainless Steel Bullet Vacuum Flask–500ml for Coffee

Every aspect of the item/garment must be free from signs of wear and odour and must be in re-sellable condition. We use DHL for our international deliveries and a phone number is required for all overseas deliveries Select the item(s) you want to return and choose between exchanges or a return. You also have the option to return for store credit via a gift card. Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value.To aid your faulty claim please can you ensure your item is clean before sending us photographs, as we use these photographs to create a claim on your behalf. You will also be charged a Disbursement fee by DHL which varies depending on your country but should be 10-15 Euros.