Creation Consumer Finance Ltd is authorised and regulated by the Financial Conduct Authority (Register no. 311518). Large items (delivered by two people, such as appliances and furniture) can be returned using our Home Collection service.

John Lewis plc, registered office: 171 Victoria Street, London SW1E 5NN. Authorised and regulated by the Financial Conduct Authority (Register no. 724309) for the purpose of introducing the credit provided by Creation Consumer Finance Ltd, registered office: Wellington Buildings, 2-4 Wellington Street, Belfast BT1 6HT. Keep collections to yourself or inspire other shoppers! Keep in mind that anyone can view public collections—they may also appear in recommendations and other places.