Often the judgement of faulty items lies with the supplier/manufacturer, so time must be allowed for their assessment and report so we can then move forward and resolve the issue.

The above is in addition to Etsy's policy to ensure you either receive the item you paid for or a full refund. Finance is provided by PayPal Credit (a trading name of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH).The 103 third parties who use cookies on this service do so for their purposes of displaying and measuring personalized ads, generating audience insights, and developing and improving products. The cost will usually be the rate of the Original Postage Cost (items originally sent postage free excepted). Its wool blend, relaxed fit, dropped shoulders and crew neck makes it comfy to wear and easy to layer. Please note we cannot accept garments back that have been clearly worn or washed unless they are faulty.

Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. For Exchanges, please forward a cheque payable to " Hope Valley Limited" to cover the new Outbound postage. New without tags: A brand-new, unused and unworn item that is not in its original retail packaging . Personalised advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. These 4 or 5-star reviews represent the opinions of the individuals who posted them and do not reflect the views of Etsy.Available in sizes UK 6 - 8 (XXS), UK 8 - 10 (XS), UK 10 - 12 (S), UK 12 - 14 (M), UK 14 - 16 (L), UK 16 - 18 (XL), or UK 18 - 20 (XXL). All of our products are lovingly printed with care and precision, to ensure the item you receive is exactly right! Vinyl is where the print is transferred onto the garment with a heat-press for some simple designs, which give a bold and precise feel. Knitted with galloping horses, it’s no surprise this jumper has a 'colt' following (yes, we're partial to a dad joke). Read more about the condition New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag).