Turn The Ship Around!: A True Story of Turning Followers Into Leaders

£5.495
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Turn The Ship Around!: A True Story of Turning Followers Into Leaders

Turn The Ship Around!: A True Story of Turning Followers Into Leaders

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Price: £5.495
£5.495 FREE Shipping

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To be honest - I have never had a strong interest in military-oriented reading material, fiction or non-fiction. Aside from my interest in pre 20th century piracy on the high seas (more of social class/mobility angle here) - I haven't really read any books about life on boats or submarines.

David Marquet has written an incredibly clear and easy to understand book - that happens to be about submarines and their crews. The details about life on the submarine are sometimes a bit more than my interest can tolerate but overall the message about process and changing the structure from leader-follower to leader-leader is crystal clear. His writing style is incredibly well structured and meticulous -- all the examples work really well for his story. Marquet supervised one of two 60-person crews operating the control room and nuclear reactor. Hoping to generate the passion he felt on Sunfish, Marquet gave the crew more control over their work. Instead of involving himself in details, he tried explaining the objectives and leaving it to the crew to determine how to meet them. But things went badly—the crew made mistakes in maintenance that required redoing work. They missed deadlines and fell behind schedule. Focusing on avoiding mistakes takes our focus away from becoming truly exceptional. Once a ship has achieved success merely in the form of preventing major errors and is operating in a competent way, mission accomplished, there is no need to strive further.”After beginning his career as a junior officer on USS Sunfish, Marquet was assigned as an engineer on USS Will Rogers, a nuclear-powered ballistic missile submarine known as a boomer, armed with 16 Poseidon missiles.

For Marquet, it started with asking each crew member to provide their intent. When this happened, the team took it onboard to discover new tasks, procedures and technical knowledge in their respective processes, so they could give full intent to Marquet, and then ultimately make the appropriate decisions autonomously. If all you need to do is what you are told, then you don’t need to understand your craft. However, as your ability to make decisions increases, then you need intimate technical knowledge on which to base those decisions.” See how the discussion naturally flows from; Are we competent and safe, to are we doing the right thing? Marquet adopted the idea of passing decision making to those closest to the information. Using this approach, he felt that he may have a chance of turning the ship around, even without having the technical knowledge of it. Standard Protocol? Bah!

“Turn the Ship Around” Quotes

Marquet was assigned to command USS Santa Fe. His new boss, Commodore Mark Kenny, had pushed for him to get the job of turning around Santa Fe because of Marquet’s hunger for learning during commanding officer training.

Decentralizing control under a leader-leader system only works when the people receiving increased control have the technical competence or knowledge to make decisions. Marquet and his officers used the following mechanisms to strengthen the crew’s technical competence: During Christmas break, Marquet wandered around the ship, where a skeleton watch crew was performing routine duties. He asked the petty officer on watch, “What do you do on the ship?” The answer was a cynical “Whatever they tell me to do.” Marquet’s goal was to create a leader-leader structure by pushing control—the authority to decide what to do and how—downward to the officers and crew. He started in the middle of the operation with the 12 chiefs, the senior enlisted personnel equivalent to middle managers, who supervised the crew members responsible for day-to-day maintenance and operation of the submarine. As Brave Leaders, we can certainly use one of these simple techniques to improve or turn our own business around. 1. Instead of Leader / Follower : LEADER / LEADER

What? Yet another book on leadership, filled with generic statements focused on WHAT (which is quite straightforward) instead of HOW (the hard part ...)? Not really, not this time. This is conducted safely. No mistakes are made and this questioning provides the platform to reflect and work on what they need to know before taking full control. The leader-leader model not only achieves great improvements in effectiveness and morale but also makes the organization stronger. Most critically, these improvements are enduring, decoupled from the leader’s personality and presence. Leader-leader structures are significantly more resilient, and they do not rely on the designated leader always being right. Further, leader-leader structures spawn additional leaders throughout the organization naturally. It can’t be stopped.” I owe a lot to Captain David Marquet ... not only for turning the Santa Fe around during some REALLY bad times but I learned many lessons on leadership from him that have been invaluable in my post-Navy life. I preach the three legs (control, competence, clarity) of Leader-Leader everyday to empower my people and move the decisions to where the information lives.... I used these principles to turn around the GE Dallas Generator Repair Department, which was in crisis when I arrived in 2010 and now is the best Generator Repair Department in the GE Network.... Now I am tasked with turning around the Dallas Steam Turbine Repair Department.... (Adam McAnally, Steam Turbine Cell Leader at the GE Dallas Service Center and former crewmember, USS Santa Fe)



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