How to Measure Anything: Finding the Value of Intangibles in Business

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How to Measure Anything: Finding the Value of Intangibles in Business

How to Measure Anything: Finding the Value of Intangibles in Business

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The bottom line is simple: Measurement is a process, not an outcome. It doesn’t have to be perfect, just better than what you use now. Perfection, after all, is the perfect enemy of progress. How computing the value of information will show that you probably have been measuring all the wrong things Once you know what it’s worth to measure something, you can put the measurement effort in context and decide on the effort it should take. Before I embark on this seemingly Sisyphean endeavor, has anyone attempted to measure "philosophical progress"? It seems that no philosophical problem I know of is apparently fully solved, and no general methods are known which reliably give true answers to philosophical problems. Despite this we definitely have made progress: e.g. we can chart human progress on the problem of Induction, of which an extremely rough sketch looks like Epicurus --> Occam --> Hume --> Bayes --> Solomonoff, or something. I don't really know, but there seem to be issues with Solomonoff's formalization of Induction.

How to Measure Anything — LessWrong How to Measure Anything — LessWrong

When you’re uncertain about a decision, this means there’s a chance you’ll make a non-optimal choice. The cost of a “wrong” decision is the difference between the wrong choice and the choice you would have made with perfect information. But it’s too costly to acquire perfect information, so instead we’d like to know which decision-relevant variables are the most valuable to measure more precisely, so we can decide which measurements to make.

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Define a decision problem and the relevant variables. (Start with the decision you need to make, then figure out which variables would make your decision easier if you had better estimates of their values.) Most statistics assumes that the underlying process is stable: if you're sampling from a population, you're sampling from the same population every time. If you estimated some parameters of model, the assumption is that these parameters will be applicable for the forecast period. This isn’t to say that the variables you’re measuring now are “bad.” What we’re saying is that uncertainty about how “good” or “bad” a variable is (i.e. how much value they have for the predictive power of the model) is one of the biggest sources of error in a model. In other words, if you don’t know how valuable a variable is, you may be making a measurement you shouldn’t – or may be missing out on making a measurement you should.

How to Measure Anything - Wiley Online Library

Final value of information analysis: The AIE analyst runs a VoI analysis on each variable again. As long as this analysis shows information value much greater than the cost of measurement for some variables, measurement and VoI analysis continues in multiple iterations. Usually, though, only one or two iterations are needed before the VoI analysis shows that no further measurements are justified. Identified metrics procedures: Procedures are put in place to measure some variables (e.g. about project progress or external factors) continually. Preliminary measurement method designs: Focusing on the few variables with highest information value, the AIE analyst chooses measurement methods that should reduce uncertainty. all risk in any project… can be expressed by one method: the ranges of uncertainty on the costs and benefits, and probabilities on events that might affect them. We must also distinguish precision and accuracy. A “precise” measurement tool has low random error. E.g. if a bathroom scale gives the exact same displayed weight every time we set a particular book on it, then the scale has high precision. An “accurate” measurement tool has low systemic error. The bathroom scale, while precise, might be inaccurate if the weight displayed is systemically biased in one direction – say, eight pounds too heavy. A measurement tool can also have low precision but good accuracy, if it gives inconsistent measurements but they average to the true value.Continues to boldly assert that any perception of "immeasurability" is based on certain popular misconceptions about measurement and measurement methods Hubbard shows how to derive the real chance in his book. The key point is that “the uncertainty about the threshold can fall much faster than the uncertainty about the quantity in general.” Let’s say you sampled 10 employees and… you find that only 1 spends less time in these activities than the 7% threshold. Given this information, what is the chance that the median time spent in such activities is actually below 7%, in which case the investment would not be justified? One “common sense” answer is 1/10, or 10%. Actually… the real chance is much smaller. In reality, though, measurements don’t have to be that precise to be useful. The key purpose of measurement is to reduce uncertainty. Even marginal reductions in uncertainty can be incredibly valuable.



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