A low battery on the controller is a common reason for the controller not syncing to the console. However, it’s too obvious, so you probably already did this. So, resetting the controller can fix its firmware bugs. It’s a good idea to do it every so often, as these controllers don’t need any updates. In particular, you will use the alcohol plus cotton swabs or a cloth to clean all of its ports deeply. Also, you can get a can of compressed air (or a similar tool) to dust off the case. Re-Sync the PS4 or PS5 Controller After you update the console, try restarting and re-syncing the system. If it doesn’t work or the console doesn’t need an update, there’s an additional method. Use Safe Mode to Sync the Controller

PS5 Controller Colours - Push Square All DualSense PS5 Controller Colours - Push Square

As I said above, we’re going to charge the controller. At least, we’re making sure that it has a full charge. You can even spray isopropyl alcohol into the USB port, which helps clean the connections’ corruption. Additionally, you can use a wipe to clean the piece further. And if you find dirt in hard-to-reach places, you can use cotton swabs plus Isopropyl alcohol. After power cycling the console, you will reset the controller, charge it, and clean it. Reset the ControllerSimilarly, use your cleaning tools (wipes, cotton swabs, a micro-fiber cloth, plus Isopropyl alcohol) to clean the PlayStation’s body.

Controller - Razer Wolverine Officially Licensed PlayStation™ Controller - Razer Wolverine

As you see, the error is most probably not on your console. A white light from the controller indicates the damage is on the peripheral itself. How to Fix PS5 or PS4 Controller Flashing White? Always update your PS5 system software and the wireless controller device software to the latest version. The next step is updating the console. Your controller should work with the cable. If that’s not the case, please connect a keyboard and a mouse to your console’s USB port. Charge the Controller Once it’s off, press and hold the power button for seven seconds. Release it when you hear a second beep. If the controller responds, choose the option to restart the system. Now, the PlayStation correctly connected the peripheral.Get your original controller (the one with the white light). Press and hold the PS and Share buttons simultaneously for five seconds.

PS5 and PS4 power indicator lights (UK) - PlayStation PS5 and PS4 power indicator lights (UK) - PlayStation

Still, repairing the controller is easy or even cheap. But before we go towards the troubleshooter, we should understand the possible causes first: We will try updating the console if the method above doesn’t work. Use the secondary controller (or keyboard and mouse) if you must. It’s also option 1 on the PS5. Again, take note of option 6 (“ Reset PS5“), as we may use it later. There’re various methods to fix the problem. They range from changing the USB cable to resetting the controllers and the console. Jose Zapata has been writing about video games at TNT for nearly 4 years. He specializes in video-game troubleshooting, gaming lists, guides, and similar content.However, it’s not about testing a fix and then testing the controller. We’ll tell you the best moments to try the controller as we go through the list. Power Cycle the Console There’s dust and rust on your controller (particularly on the USB ports). It prevents it from connecting with the console.