Hikvision ColorVu IP camera makes it possible to get high-quality color images in low-light conditions, including at night. The DS-2CD2387G2-LSU/SL is rated IP67 which means it is highly resistant to water and dust ingress, so safe to use for outdoor installations. Our warranty is limited to the replacement of faulty items or parts and does not include damage due to incorrect fitting of parts or accessories. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

The amount of hard drive space you require is dictated by how many cameras, as well as their resolution, frame rate settings, and whether you have H.Acusense technology uses a deep learning algorithm to accurately detect human and/or vehicle targets. The system can greatly reduce false alarms generated by targets other than humans or vehicles, vastly improving alarm efficiency and effectiveness. Please contact the manufacturer if you would like to make a claim under the manufacturer’s warranty.

We guarantee that the products we sell are official original products with the latest firmware versions. If you are not considered a “consumer” within the meaning of the ACL, the manufacturer’s warranty may be your sole remedy. When the alarm is triggered the camera can sound a pre recorded message or siren and flash the LED strobe light to warn off intruders.

It's a software "feature" according to HIK that's supposed to help with cell phone bandwidth, but quite frankly, it's annoying. If you are entitled to a refund, we will only give you the refund once evidence of faulty product is received by us, or we have received the product at our warehouse and inspected it and assessed whether it is eligible for a refund under these Terms. The knowledge of their products is fantastic and as a result was able to provide the exact solution to my problem.