Made contact with Twilight fires and Amy was fantastic in resolving the issue and new part dispatched/ received within a couple of days which was exceptional just before Christmas!

Alternatively, if you have been lucky enough to have the stove installed quickly and would like to showcase your new addition, please send a photo of the stove or fire installed and we can send the review link out quicker to you. The media wall itself was so easy to install, my partner even fitted it on his own in around and hour. Some of our products may have delicate physical properties and the transportation of these items is a difficult business. Large ceramic glass viewing windows are a standard feature with the ACR range, and give a clear view of the stunning flame effect within. They also withstand the scientific tests required to meet the highest National and European standards of quality, safety and environmental performance.We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. Easy to install, the 90 degree black plastic stove pipe kit simply slots together and can be altered into two different height/depth options to suit the application. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. We have found ourselves sitting looking at the fire rather than putting through TV on , it's just so lovely. Matt black electric stove pipe, ideal for use with electric stoves to create the look and feel of a log or gas-burning stove.

Since installing a gas fire would necessitate extensive mods to the chimney to meet modern standards, we opted to have electric. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched.Replacing the flue pipe on your electric stove requires taking the time to select a quality piece that has been crafted with care, yet has an attractive appearance. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. It was very easy to install the media wall and fire as it is in two pieces with easy to read instructions. Complete with a hearth, back panel, mantelpiece and fire, our fireplace suites are perfect for those who want the whole fireplace package. Often overlooked when choosing a fireplace, the back panel and hearth are, in fact, the foundation of your look.

The 90 degree bend in the pipe gives the pipe an air of authenticity and its matt black finish will compliment most electric stoves. Deko will introduce you exclusively to Duologi finance products provided by Duologi through the Deko platform. All of the stoves offered by ACR now feature a 10 year manufacturer backed warranty when purchased through an authorised distributor such as Simply Stoves. Please fill out the form below and a member of our team will get back to you, or alternatively use our live chat facility (during operating times). The additional decorative black false flue pipe will create the most authentic wood-burner look to our range of bioethanol stoves.

Easy installation on the Dimplex Courchevel allow you to simply plug in and enjoy the Optiflame® flame effect and 2kW fan heater. The Dimplex dummy flue pipe is intended to enhance the visual appearance of your electric stove, but cannot function as a working replacement part on other stoves. The driver will be unable to move the goods across gravel or unfinished drives, through narrow openings, or up steps.