In terms of temperatures, I found the orange level perfect for longer drinks (65-70°C) and the red level necessary for shorter drinks, such as espresso. However, the final temperature of your drink will always depend on the temperature and size of the cup. Maintenance – Automatic descale alert and easy rinsing On new models, the needle can actually be removed and the main purpose is to allow consumers to clean the needle specially when it is clogged or the flow starts to decrease. This cleaning must be followed by a full descaling of the machine. There is no flow, what should I do? The coffee itself is perfectly good for a pod machine: we rather enjoyed the flavour of the americanos which tasted fresh and full-bodied as any manual espresso, though the fun of these machines is all in the experimenting so you can search out your own personal favourite go-to coffee. Whilst coffee percolators operate at one bar of pressure (normal atmospheric pressure) and a number of other machines operate at no more than two bars, the NESCAFÉ Dolce Gusto system can operate up to 15 bars. Does the machine have a shelf life?

Over time, limescale slows the flow of water through your machine and can reduce the effectiveness of the heating element making your beverage less warm. If your appliance has not been used for several months, the pump may have difficulty restarting the water flow. For cold beverages, use water at ambient temperature, never refrigerated water, and place two or more ice cubes (20g per ice cube) in the cup. For medium hardness water, descaling every 3/4 months gets rid of limescale build up, keeping waterflow fast and beverage temperature within expectations. We put the genio s through its paces to help you decide if it’s right for you – here’s our honest verdict.

The verdict: DeLonghi Nescafe dolce gusto genio s

If speed and convenience are the most important factors and you don’t mind a slightly artificial milk flavour, or are interested in the couple of plant-based options, the Genio S Touch could be for you. An Italian family company, DeLonghi boasts a strong history in coffee; it launched the first Bar line of machinery in 1990, and now offers everything from traditional espresso pumps to hi-tech super-automatic bean-to-cups. Take out and reposition the tank every 3 seconds. There should be air bubbles escaping from the tank valve. To be noticed that water hardness is the first reason of machine calcification and so it is recommended to descale the machine frequently (every 3months or less according to water hardness). Could I leave the used capsule in the machine or should I immediately discard it?

Cold beverages have been developed to give the best taste and the best experience for consumers when prepared with cold water.The amount of beverage depends on the size of the cup, the position of the drip tray, and sometimes the milk and coffee powders which are natural products that might show a small seasonality effect. Water or liquid is leaking outside the machine during beverage preparation. Tap water (normal household potable water) is perfectly OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is also OK.

On some models (Jovia, Oblo, Drop, Stelia, Movenza, Eclipse, Piccolo produced since end 2014) there is a descaling reminder. The 0.8-litre removable water tank could be a little bigger. But you’re unlikely to notice it if you’re only making a cup or two at a time. When the power button is orange instead of green, it means that the descaling warning has been triggered. This feature is available on models produced since 2014. In the case of an automatic machine, you choose in advance the amount of water that will be delivered. The machine will stop by itself automatically. How does the system work?All the pods I used with this machine came with suggested water level settings, making my initial tests easier. If the machine has no power or if the machine can be switched-on but the pump does not start when selecting the Hot/Cold button (no noise), there is nothing that you can do and the machine must be repaired. No, the machine is not a perishable item and can be used as long as it works properly. Is the plastic hose used inside PE (Polyethylene)? PP (Polypropylene)?

The large green bars that appear on the touch screen let you choose the amount of water you’d like to use. While the machine is operating, the bars you have highlighted will turn off one by one, conveniently indicating the progress of your drink. Select the cold channel, lift and put down the water tank several times and then fix it, flow should start. If not, the needle is probably clogged.Each time the consumer touches the Hot or Cold button, it is considered as an extraction. Descaling warning is based on the number of extractions and it is triggered every 300 extractions by a orange ligthing of the ON/OFF button. Machine still works but we recommend to descale it. If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution. Where can I buy accessories, consumables or spare parts for my appliance? At the end of the preparation, the ON/OFF button flashes red for about 5 seconds. Do not open the handle during this time! It is necessary to purge the machine before its first use. To do this, select on the head the maximum amount of water from the machine, drop an empty container under the head of the machine and press the Cold Water position (blue button) and wait for the end of the stream. Repeat the process on the hot water position (red button). Your machine is then ready for use. Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre. Why is the power button orange?