If you wish to return your item to Robert Dyas, you can do so by one of the following methods: 1. Request a Collection via Robert Dyas Customer Services You can also select a convenient day to receive your delivery by choosing a named day delivery (delivery on working days only). This is not intended to be a full statement of your rights under the Consumer Contracts Regulations. Full details of your rights are available from your Local Authority’s Trading Standards Office. How To Return A Product Scottish Highlands & Islands postcodes: AB, FK, HS, IV, KA, KW, PA, PH, ZE, LL58-LL78, IM, TR, PO30-41

Anything of a nature that for hygiene or associated health and safety - this includes the Outdoor Spas, Mattresses and Divan Sets Larger items over 30kg can only be delivered Monday to Friday. Please allow up to two working days for these deliveries. Saturday Delivery We deliver to most Home Hardware Stores. Please view our store locator to find your local Home Hardware store.

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We will be happy to organise an exchange for the correct goods at no extra charge to yourself, please get in touch to organise this. Faulty Items

Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday. Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays. Next Day & Named Day Delivery Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. Larger items over 30kg can only be delivered Monday to Friday. Please allow up to two working days for these deliveries.Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays. Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday. Faster Delivery The request for a review was very bad timing on e bays part as I have just finished scraping the adhesive off of the tiles.