In most cases, going through this process will fix a multitude of issues. Chances are high that if you navigate yourself through this process, you’ll likely come out the other end with a better performing USB headset. Still having issues? No 'flip to mute' function for the microphone boom, which the Microsoft headset supposedly has, although that didn't seem reliable in my experience C5210 USB (Monaural); C5210 USB-C (Monaural): C5220 USB (Stereo); C5220 USB-C (Stereo): Built for UC applications and softphones from Avaya®, Cisco®, Microsoft® and more.* Certified for Skype for Business If you’re not familiar with our unique rental program, you can watch the video below to learn more. It’s inexpensive, it’s flexible and there’s no long term contract. Use the intuitive inline controls to end/answer calls, control the volume, and mute to make call management easy.

Better yet, why not watch the video I made on this very subject? A lot of people like watching their content rather than reading it. In the Telecommunications industry, there’s been a shift away from using desk phones and a rapid migration towards computer based Softphones for voice communications. Adjust the headset to fit the way you work. Dedicated, customizable mute settings allow you to take calls confidently, ensuring you’re always heard. Set the language for voice alerts, and you’re in even greater control of your conversation.

Accessories for the Poly Blackwire 5220 USB Headset

If you work in an office with coworkers, or like many, find yourself working from your newly established home office, you’re likely using, or in need of a good quality office headset. Considering that the 5220 doesn’t have ANC, it performed well with the passive design to reduce the noise that we threw at it. Headband suspension pad The headset is slightly on the heavy side for a telephone headset, but light for a pair of stereo headphones. It has a metal headband that is honestly not pleasant to touch, but conveys a sense of durability compared to a plastic headband. That being said, your head actually touches the elastic cushion that balances the headset nicely on the top of your head. I have a large head, and found the squeeze pressure to be "average" compared to a lot of other headphones I use, but slightly more pressure than my previous Plantronics phone headset that is lighter and for phone use only.

Thanks for reading and/or watching. I hope that you received some value in this content. If you have any headset related questions, or just need a compatible headset recommendation, don’t hesitate to reach out to us here at Headset Advisor. Car Parts and Accessories, Bike Parts and Accessories, Helmets and other Protective Gear, Vehicle Electronics 30 Days Returnable A dynamic EQ feature optimizes the quality of your voice on calls and automatically adjusts the EQ setting when you want high-quality sound. FunctionalityPlease note although Plantronics provides HAC approved headsets, companies that specialize in assistive listening products are typically best at determining appropriate solutions for individual customers.

Multimedia/music sound quality is mediocre out of the box, but can be made decent/passable with equalization

The Poly Blackwire 5220 USB Headset may also need...

Dynamic EQ, microphone frequency response 100 Hz–8 kHz optimal for PC wideband voice telephony (up to 6,800 Hz), hi-fi stereo (C5220, C5220 USB-C only) receive frequency response from 20 Hz–20 kHz, enhanced Digital Signal Processing (DSP), noise- canceling microphone, adjustable audio alerts with Plantronics Hub software (mute/volume)* The knee jerk reaction by many is to discard the headset and buy a replacement. If you’ve had a similar thought if faced with USB headset issues, hold off on that thought until you read this blog. The ear cups on the 5220 adjust inwards and outwards so you can get the right angle for your specific head shape. This may seem like a minor detail, but honestly, when it comes to office headsets and comfort, the details are what makes all the difference.