I’ve also uninstalled it for family members and lo and behold they had the same issue, a bunch of texts flooded in that they needed, this was after updated the filter lists manually on multiple occasions so this was not the issue. Multiple Telephones: If you have multiple telephone extensions in the house we strongly recommend using a multiple handset cordless system, and not different individual telephones, as this can cause issues with the TrueCall Care unit. Compatibility

After having this crap on for months; only today did I realise there was a junk category in my messages and within there was countless messages from my Doctors, HMRC and other important messages, absolutely NONE of which were spam, and ACTUAL spam was getting through so I assumed the spam filter wasn’t working. If you are in any doubt regarding your (or the person you're purchasing for) condition, please ask your GP whether it is a chronic or acute... If you can see what telephone number is calling you on your handset when you have an incoming call, then you already have this feature enabled. Using this filter you can voice a strong warning in the message to cold-callers that you are not interested in anything they have to offer, this can help reduce the number of cold-callers, but they can still get through if they are persistent by simply pressing 5. This filter is the recommended filter for people with Alzheimer's disease, cognitive loss, or memory impairment.At the end of the year you have the choice as to whether you wish to renew the service for a small annual fee. If you choose not to renew the service your trueCall unit will continue to operate as it is, and we will continue to support you - you just won’t be able to log in to your Internet Control Panel account. VAT Relief for the disabled is a government scheme that allows the zero-rating of goods if certain conditions are met.

The TrueCall Care Unit has 3 filter settings for incoming unauthorised calls, only 1 filter profile can be active at any time. Truecaller does not upload your phonebook to make it public or searchable. We are trusted by 350 million users globally and exist to make your communication safer. Let me be clear I am a free user, and I will not update to being a paid user; if you cannot perform the basic functions well how are you expected to perform the higher functions well. UK Callers are played a different message that you have recorded, once again we recommend that you warn cold-callers to hang up, however, UK callers can still continue their call by pressing 5.Please be aware that if the TrueCall Care unit is powered down or disconnected, this feature will be disabled. Remote Access International Filter (Medium Control): This filter splits calls into UK calls and international calls. Any Trusted Caller can simply ring the telephone number, as usual, they will not even realise that they've been filtered through the TrueCall Care system. Controlling Incoming Calls - Unauthorised Callers Temporary disabilities such as broken bones, or even postoperative confusion, are not classed as chronic disabilities or impairments.

Many people with Alzheimer's, dementia, or any form of memory impairment, can make repetitive or expensive telephone calls. We sell memory cards that can be used to record all incoming telephone calls. All telephone call conversations can be accessed remotely, copied to your computer, or deleted. The app and its interface is brilliant doing the job that is required, but it is very badly let down by its customer support. Ghost Call - set any name, number and photo to make it appear as if you are getting a call from that person Common examples of chronic disabilities include (but are not limited to); Alzheimer's, any form of dementia, Parkinson's, arthritis, blindness, deafness, physical disability.

Top nuisance and scam calling numbers to UK households

Standard Filter (Low Control): This filter plays a customised pre-recorded message but then allows callers to manually continue the call by simply pressing 5. I am flabbergasted at how terribly implemented this was, actually filtered the most important messages and let the spam come through. You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities The phone numbers on the spam list are updated by millions of people across the world in real time, helping you avoid robocalls and fraud Truecaller automatically detects if a foreign language is used in the messaging screen and will show that a translation is available