By Steve Ragan, The Tech Herald. " Symark and BeyondTrust – best acquisition ever. September 14, 2009." RSA public/private key exchange and AES (256-bit) session encryption are used to safeguard TeamViewer traffic. By today's standards, this technology, which is utilized in a manner similar to HTTPS/SSL, is totally safe. Powerful solution for every IT Administrator. Not only you can remotely assist virtually every user on your network, you can also invite external representatives, should there be a need. Another feature that I like specifically is being able to present, where a remote user can see your screen. This can be used for training purposes. Recording can always be benefitial. Seamless AD integration and policy assignment helps with user administration. Pretty much set it and forget it service. While there are many competitors out there, I would always go with Bomgar. CONS Kerner, Sean (2018-09-13). "Bomgar to Be Renamed BeyondTrust After Acquisition of PAM Vendor". eWeek.

BeyondTrust Verify is a TOTP native 2FA capability that can be enabled for any Remote Support user and further verifies the identity of users before a Remote Support session is launched.

The bottom line

A Business membership suits small teams. It has 1 licensed user, 1 current connection, 200 managed devices, 3 devices to connect from, and unlimited devices to connect to. You can add up to 10 meeting participants and have 24/7 phone support. PassGo Will Bring Quest Greater Multiplatform Capabilities". www.gartner.com . Retrieved 2017-12-19.

Wake-on-LAN. You can wake your sleeping devices remotely with a TeamViewer client whenever you need to access them. By Sean Michael Kerner, eWeek. " Bomgar to Be Renamed BeyondTrust After Acquisition of PAM Vendor. " September 13, 2018. TeamViewer is one of the world’s most trusted remote access, control, and support solutions. This software is developed mainly for IT-related use. It is a support, collaboration, and telecommuting solution for desktop computers and mobile devices alike. TeamViewer offers chat, file transfer, remote audio and video, VoIP, and session recording in addition to remote control and online meetings.

Overview: Bomgar vs TeamViewer

In February 2007, NetworkStreaming changes its company name to Bomgar, a simplified form of Joel Bomgaars' family name that he also chose to use professionally for himself. [26] [27] [28] Ohlhotst, Frank (January 13, 2009). "Bomgar Offer an Appliance for All Remote Support Needs". ChannelInsider . Retrieved 2010-07-03. Allows more than one user (like remote support professionals) to enter the same remote session, equalling faster and more effective problem resolution;