The next mistake is that Mini boxes are then connected directly to the 2.4GHz network, as there seems to be no other option. Doing this joins the Mini to your 2.4GHz network only, and makes streaming unreliable and prone to interference.

Sky SD501R Wireless Connector Mini on Demand box - Black

See, how to fix Sky Q problems if you don’t have Sky Broadbandand How to set up Sky Q with Ethernet I assume you haven't got an Ethernet cable connected to the Sky box, if you have disconnect it or the box won't recognise the wi-fi box.While this does mean you can’t choose which network to connect to (2.4GHz or 5GHz), the system is supposed to intelligently choose which network your device should connect to.Connecting your main box via Ethernet can also cause problems, as you have to properly reconnect all of your Mini boxes and Boosters to your network, so that the mesh network can be rebuilt. No, it looks nothing like that, it looks like all the other text based menus. I'll try another beetroot, I mean reboot, and see if that works,if not illI'll do the forced update If you have Sky broadband, your Sky Q Mini boxes will act as Wi-Fi hotspots. This is mostly a good thing, but some people have had problems where devices ping between the Mini’s Wi-Fi and your router’s Wi-Fi, which can cause connectivity problems for some devices. In this case, you may want to temporarily disable 2.4GHz networking to see if it fixes your problems. Be aware that this will mean your hotspot is only working on the 5GHz band, so connecting other devices to it may impact bandwidth and cause streaming problems. In other words, be really careful before you decide to disable 2.4GHz. It’s a little harder to tell if your Sky Q Mini box is connected to the mesh network, as viewing the network settings will just show you that it’s connected to your home’s 2.4GHz network. So, the easiest option is to go to Settings, Network, Setup and select the Reset option and then select Confirm. As robust as this system is, problems start to occur if you want to make changes. One of the most common ones is that people think that their Mini boxes are connected to a 2.4GHz network, so reset them, only to find that they can’t see their existing 5GHz network. This is entirely normal, as your existing 5GHz network doesn’t have the Quality of Service (QoS) or mesh networking abilities that Sky Q needs. This is why a hidden network is created.

Sky Q connectivity problems for good - Trusted Reviews How to fix Sky Q connectivity problems for good - Trusted Reviews

The mini wireless connector (USB one) will be compatible with any DRX890, 895, 595 (595 hasn't been updated yet but will be in the future)Mesh networks are often slower than a traditional network, but add reliability and boost overall coverage. For Sky Q, the latter points are the most important, as you only need enough bandwidth to stream HD and reliability is more important than speed. How the mesh network works depends on whether you have Sky broadband and a Sky Q hub, or a regular broadband connection. Please be wary of advice about disabling the 2.4GHz network, though. One of the main pieces of advice in the forums is to disable the 2.4GHz modes on the Sky Q Mini boxes. This forces the boxes to use 5GHz networking, which sounds great, but you shouldn’t have to do this at all. In fact, in a properly set up Sky Q system, all streaming is performed over 5GHz, and 2.4GHz is only used for Wi-Fi hotspots, as a failover and for some updates. In other words, streaming problems are not caused by the 2.4GHz network! Pull out the tab on the Sky Q box and plug an Ethernet cable into this, then run the other end of the cable into your router (Sky Q Hub or otherwise). Go to Settings, Setup, Network, Advanced Settings and select the ‘Connect to your router using a wired connection’ option. If you have a Sky Q Hub, you’ll be asked if you want to use your box as a Wi-Fi hotspot. We recommend that you select Yes, unless you have a really good reason not to. If you don’t have a Sky Q Hub, your box’s wireless connection will be disconnected.

Sky Wireless WiFi Adapter Connector SC201 Anytime TV On

callmediva, to find the details of your box press "services" then the right arrow to go to "settings", then "select" and then the number 3 to go to the "details" tab. USB version works fine on my DRX895, so you mean only works on "newer" than DRX890/895? Hard to belive but many of these boxes are now into their 5th year of operation .A secondary problem is deciding to connect your main Sky box via Ethernet, as this can interfere with your mesh network. If you decide to use Ethernet from your main box, you need to properly configure your entire system again. This will disable 2.4GHz network connections, forcing the rest of the system to use the 5GHz band.

Sky SD501R Wireless Connector Mini on Demand box - Black

One common problem is that people split the wireless networks, using the option in the Sky Q Hub’s networking settings, so that they can physically choose which network to join: the 5GHz network has less range, but is considerably faster. However, doing this causes problems, as it breaks down the mesh network and can force Sky Q Mini boxes to connect via 2.4GHz networks. For a stable system, you have to use the default settings. You need to connect your main Sky Q box to your Hub properly. To ensure there’s a connection, go to Settings, Network, Setup and select Reset and then Confirm. Follow the onscreen instructions to set up your main box, connecting it via the WPS buttons on the router and Sky Q box: press the WPS button on the router for a couple of seconds, and then press the WPS button on the Sky Q box for a couple of seconds (it’s the button on the far right). When you SERVICES 0 5 what's displayed, it should look like this: http://media.t3.com/img/resized/sk/xl_Sky%2B-HD-Wi-Fi-3-624.jpg Surely the OP hasn't got a box with built-in wi-fi or they wouldn't be trying to use one of the external wi-fi adapters, or am I missing something here?! It can, however, be a little fussy about the way you set it up, particularly if you decide you’d rather get your broadband from another provider. If you’ve been having a few problems with the system cutting out, then we’re here to help with our guide to getting those problems sorted out.If you haven't, it looks as if the box isn't seeing the wi-fi box for some reason. Are the lights on the wi-fi box lit?