It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. If for any reason we cannot update the prices of products sold by any of our Competitors then price matching against that Competitor will be unavailable until the price data is available again. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. We actively monitor the prices offered by our competitors online and adjust our own prices accordingly. How we compare prices against our competitors: We collect price data from our competitors as follows:

Service providers who may also be acting as processors who provide IT and system administration services. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. At Fragrance Expert (www.fragranceexpert.com) we endeavour to offer our customers an unparalleled service and products at competitive prices.No waiver by us of any (a) default, or (b) right or remedy under the Contract or any of these terms of supply, will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

Loyalty points awarded may be removed or cancelled if we determine that the loyalty points were collected in breach of these terms and conditions or were awarded in error. We shall not be liable for any system malfunction, system failure or disruption in access to the Loyalty Program, or any consequences, direct or indirect, arising from the same. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

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Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. You may only transfer your rights and obligations under this Contract if we agree to this beforehand in writing. We reserve the right to amend the terms and conditions of the Loyalty Program at any time at its sole discretion.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. We may share your personal data with the parties set out below for the purposes set out in the table ‘Purposes for which we will use your personal data’ above. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. We may, however, collect information about your health in certain circumstances, such as the reporting of an adverse reaction to a product. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.