If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched. To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so. Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer.

This is a hassle and inconvenience to you obviously but, it makes our life harder as well and can prove costly to all. Yes, I agree to receive personalised marketing communications from Electrolux Group through e-mail, phone, SMS and post. My fridge has filtered water provided by an external reverse osmosis unit, so I think I can just bypass this in-fridge filter, but I'm not sure about this piece that I presume is a reservoir. If you're not sure what's causing the fault with your appliance or you aren't able to complete the repair yourself then our partner service, Repaircare, is just what you need. If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag.

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free. Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable). If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.

There are reasons that we operate this way, the first is that if it has been used once then it is highly likely that the spare part will be needed again and it limits the items tagged to each model to a manageable level making it easier to find the spare parts needed. Cleverly though, it also saves people from seeing hundreds of irrelevant results and only shows fridge freezer parts that we know fail and have been used, not parts that are almost never required. If your fridge is producing leakages, or its water dispensing function isn't working, then there may be a problem with its water tank. Please have a look at this guide on finding the correct spare parts and if you've any doubt at all, just ask.

Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.

The Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades. Our diverse product range provides simple solutions for preserving, food preparation, storage and eating on-the-go using high quality materials all authenticated with the iconic Kilner® brand logo. Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice. As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item.

For a follow up, I'm looking at creating my own since this is really gross (if not even hazardous) and can not be cleaned.