The presser foot pressure is set too low - Set presser foot pressure adjustment lever to "normal" or increase foot pressure.

This heavy handedness (which is often the case with beginner sewers) means that as the needle is going through the material, the user is still pushing/pulling which slightly flexesthe needle which bashes in to the metal hook and causes a tiny burr on the needle point. When using the needle threader, the needle must be at its most upper position to protect the threader - Turn hand wheel until needle reaches its highest position. Pull the needle threader fully down and twist it, so the tiny hook of the needle threader goes through the needle eye. Additionally, the sewing machine comes with a carrying case for convenient storage and transportation.But even though it doesn’t sound like a lot, it still has some fancy options, such as the automatic 4-step buttonhole. Ten basic and decorative built-in stitches provide options for everything from garment making, alterations, home décor and craft projects.

A thin needle was used for sewing a heavy weight material - Always use the correct size sewing machine needles of correct type for the material being stitched. Presser foot maybe in up position, a lot of modern machines will not work until the presser foot is lowered - check and lower foot.

The thread has a knot in it or has become twisted - To fix this problem we recommend that you remove the knot and check the thread quality.

This sewing machine is lightweight but strong, features an automatic four-step buttonhole, easy stitch selection, and snap-on presser feet. While swinging the needle threader in to position, the user must be very gentle, as not to push the threader out of position causing the tiny hook to bend instead of passing through the needle eye. If the upper thread of the machine keeps breaking where the needle enters the fabric, it could be that the needleplate or bobbin case have minor damages in the form of scratches and/or sharp edges. Needle positions can be changed for individual projects including inserting zips, cording and topstitching. Using two different sizes or kinds of thread - Upper thread and bobbin thread should be the same size and type.Its versatile features make it suitable for various sewing projects, while its compact and lightweight design ensures portability and convenience.