In some cases, the mouse may not work correctly due to compatibility issues with specific operating systems or hardware configurations. Professionals can help diagnose and find appropriate solutions in such situations. Low/Dead Batteries: Wireless mice depend on batteries for power, and if they are low on charge or completely depleted, the mouse may stop working. Well compatible with most systems including Windows 2000, 2003, XP, Vista, Win7, Win8, Win10, Win11, Mac etc. (Note: side buttons cannot be used in Mac OS)Fits for desktop, laptop, PC, Macbook, tablet and other devices. A universal laptop computer mouse designed for office, family, travel, business meetings, etc.

For wireless mice, turn off the mouse when not in use to conserve battery power. Some models have a power switch at the bottom or an automatic sleep mode. Support: Windows 10,8,7,Vista,XP,2008, Mac (Kindly note that the side buttons cannot work for Mac OS. Other Buttons can function normally.) If you have exhausted all options to resolve software conflicts but your mouse continues to exhibit erratic behavior or remains unresponsive, a professional may be able to identify and rectify complex software-related issues. Liquid spills can damage the mouse’s internal components. Keep drinks and other liquids away from your workspace to prevent accidental spills. Conflicting Software: Other applications or mouse management software may interfere with the mouse’s operation, resulting in unexpected behavior.Buyers Remorse (“Not satisfied with performance”, “Item doesn’t fit me correctly”, “Item doesn’t meet my expectations”, “I tried it, but I want something else”, etc.) If you often carry your mouse with a laptop or for travel, use a protective case or sleeve to prevent damage. Outdated or Missing Drivers: Incorrect or outdated mouse drivers can cause compatibility issues, leading to non-responsiveness or limited functionality.

Use a soft, dry cloth to gently clean the mouse’s exterior, including the buttons and the scroll wheel. Access your computer’s mouse settings and adjust the sensitivity, pointer speed, and button configurations to suit your preferences. Surface Compatibility: Using the mouse on an unsuitable surface (e.g., glass or reflective surfaces) may affect its performance. Never be surprised by low battery power again - the LED battery indicator warns you if the charge is running low.Energy efficiency features such as an on/off switch and smart sleep mode help reduce power consumption enabling you to keep going for longer, in fact, you can use this mouse for up to 24 months on just 2 AA battery! There is a handy indicator light to let you know when it is almost time to change the battery. Press the “Connect” button on the USB receiver and then on the bottom of the mouse. This synchronizes the mouse and receiver.