Joined in 2023 
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63 About this deal
If you wish to make a complaint you can do so at any time by referring the matter to either: The Customer Services Department, It is important you read the certificate as this details the terms, conditions and any restrictions in cover. If you are unhappy with the way your claim is being handled you should follow the procedure shown overleaf to make your complaint.
Unless specifically agreed in writing by the Underwriters this insurance shall be governed by the laws of England and subject to the exclusive jurisdiction of the UK Courts. Any losses from baggage, clothing or other belongings unless such baggage, clothing or belonging is being carried by hand or worn by the Assured or by any other person to whom the Assured has given the insured item as a gift. i) war, invasion, act of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection,
Terms & Conditions
If you (the Assured) make any claim knowing it to be false or fraudulent in respect of any loss or the amount involved, this claim could be declined and all future claims made under it could be forfeited. THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, PANDORA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF PANDORA CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. PANDORA IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY. NO PANDORA RETAILER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS LIMITED WARRANTY. The insurance covers you against accidental loss, damage or theft. Items are covered Nation wide and up to 30 consecutive days abroad each year the insurance runs, in the event you wish to make a claim and the claim is accepted, you won't have to pay any excess fees. ii)the radioactive, toxic, or other hazardous properties of any explosive nuclear assembly or its component parts.
This insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip. If it is determined that the piece of jewelry is defective, it will be covered by the warranty and the item will be repaired or exchanged free of charge. PANDORA began in Denmark in the year 1982 it was a Danish goldsmith and his wife who ran a small jewellery shop and from there began the global journey that we know of today. PANDORA continues to operate from Denmark where they design affordable charms, bracelets, and more jewellery items for hundreds of outlets worldwide. In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation. The warranty does not cover lost or stolen items. Pandora recommends the use of safety chains on bracelets and insurance coverage is advisable on all valuable jewelry.Every one of these individually handcrafted charms PANDORA jewellery creates is made from high-quality components, including sterling silver (92.5% pure silver), oxidised sterling silver, Pandora Rose (a 14kt rose gold-plated unique metal blend), Pandora Shine (18kt gold-plated unique metal blend) and solid 14kt gold.
Anywhere in the United Kingdom (including the Isle of Man and the Channel Islands), plus up to thirty (30) consecutive days elsewhere. i) ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion ofThe warranty does not cover defects which arise as a result of the customer using non-genuine charms on Pandora bracelets. In such cases, the bracelet will be returned to you. Any insured person who is not a UK resident, loss from baggage unless being carried by the insured person, any items stolen from an unattended vehicle, any loss from wear and tear, gradual deterioration, mechanical or electrical breakdown or cleaning and renovation. All products arrive with an official manufacturer's warranty, this insurance option is added protection against accidental loss, damage or theft. Underwriters at Lloyd’s are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Further details can be found on the Financial Services Register at www.fca.org.uk/register
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