This ensures your goods are never left unattended without your permission, and that the parcel delivery is totally secure from our door to yours. If you (the customer) requests DPD (our courier) to leave your parcel with a neighbour or in safe place either via DPD text, app, direct instructions or via historical instructions given to DPD to be applied to your deliveries, then the receiver accepts full responsibility for parcels that are left in a safe place or delivered at request to a neighbour etc. Once the parcel reaches the DPD depot for forwarding we will then notify you with a 1hr delivery window, providing an estimated delivery time when your parcel will arrive. We value our service to you, and have now implemented DPD Pin Code. DPD will text you a Pin Code which has to be provided to the driver at the point of delivery to ensure that your goods are delivered to only you, or someone who has your permission to accept.