Since joining Fierce in 2017, first as CFO and later as CEO, Beltran has leveraged his love for technology, finance, and communication, as well as his education that includes an MBA from University of Michigan and certificates in programs from Wharton and Harvard, to develop an integrated approach for Fierce that has had clients and the rest of the industry noticing. Fierce Inc. has worked with over 60% of the Fortune 500 companies, won multiple awards, put together a series of strategic partnerships, and has been featured in the likes of CNBC, Fortune, Wall Street Journal, Forbes, Fast Company, and HR.com where he also serves on their advisory board.

Identify your most pressing issue, clarify the issue, determine the current impact, determine future implications, examine your personal contribution to this issue, describe the ideal outcome, commit to action, contract with yourself As a man of faith, I believe that there are many things that Scott talks about around fear, honesty, integrity, and leadership that reverberate in my heart and have sunk deep. Even though I have 'finished' this book, I will continue to reflect, revisit, and remind myself of the truths inside. My first step: writing my 30-second stump speech for leadership in my next steps.How have you helped create this issue or situation? Don’t comment on the response other than to say-that’s useful to recognize. And move on

Machine gun Nelly” this person runs in, hurls the bad news, and leaves without dealing with the consequences.Root Decisions:Make a joint decision with the input of many people. If poor decisions are made, it could potentially harm or destroy the organization in the long run. This chapter started with a quote by Lillian Hellman to support the idea that people, and their interpretation of reality, is always changing. Lillian wrote, “People change and forget to tell one another.” The degradation of relationships – whether it is work-related or private life – is due to the fact that people don’t communicate their change in thinking, living or viewpoint of reality. If we want to ensure the lasting of relationships, we must first consider someone else’s reality as part of ours. Our relationships with other people rely on openly speaking what we are thinking; and some fail because we do not say what we’re really thinking and leave the other person in the dark. The president of my company recently encouraged all members of the leadership team to read this book. I do not feel that I am being harsh in any way by giving this 1 star. Fierce conversations is a great resource for anyone who finds themselves struggling to communicate in a way that brings you closer to the people you care about. Whether it's home or at work - I think this book can help you take a step in the right direction to develop those tools. In my experience, you'll also need practice, but having the guidelines in Fierce will give you a great foundation and a reference to revisit. Susan Scott's writing makes you feel like you're having a fierce conversation with her while she's outlining the principles of a fierce conversation. The examples don't feel contrived and the "assignments" are relevant and actually helpful.