If your software is not up to date you may experience issues, please make sure your device is on the latest software .

TomTom Car Sat Nav | Latest TomTom GO Series for drivers TomTom Car Sat Nav | Latest TomTom GO Series for drivers

We recommend that you use a wired connection for your computer to avoid connectivity issues with your Wi-Fi network. As the cheapest sat-nav here, Mio’s Spirit 5400 LM does without many of the pricier models’ bells and whistles. Like the 8760 LM, we found the 4.3-inch screen less intuitive and slower to respond than the TomTom and Garmin. It was lower-res, too, and we had the most amount of glare. Software issues can be resolved faster and without sending your device in for repair, so it’s always recommended to perform the relevant troubleshooting steps before booking a repair. Navigation devicesThe DriveSmart does without pre-installed traffic updates, requiring users to pair their phone with the device to receive these. The menu interface was still easy to use and we liked that it also came with the easy-to-understand Real Directions instructions. TomTom’s VIA 53 still has a better map layout, though, plus it’s slightly cheaper. We have a new portal just for retail partners. The portal offers straight forward support, specifically catered to retailers. Fast, easy solutions, with no need to log in.

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If you haven’t used a TomTom device in a while, the features on this new Go Discover unit will seem incredible. It will connect to your phone via Bluetooth or WiFi to ensure it has the latest updates on new roads, traffic conditions and even fuel prices. Finally, make sure you turn off any power saving settings on your computer when you are updating your navigation device, as this can interrupt the process.Satellite navigation is now considered a necessity of the modern motorists and if a car doesn't have sat-nav built-in, there’s a very good chance that a portable sat-nav system will be employed by its driver. There are many free sat-nav apps for smartphones, but they work off your mobile phone data so it may be better to rely on a dedicated sat-nav unit. Insert the USB cable directly into your device – be sure to remove your device from its mount before attempting the update. Before you update your device we recommend that you have at least 8GB free space available on the computer. Uninstall - Delete the selected map. If you have several maps installed you can delete maps to free up space, but you always need to have at least one map installed on your device.

to install maps and updates with MyDrive Connect - TomTom Support How to install maps and updates with MyDrive Connect - TomTom

If your device is still not shown as Connected , see: Navigation device not connecting to a computer (MyDrive Connect) Not enough free space There are a few things you need to be aware of when trying to get a GPS fix with your navigation device. Just follow our tips . Connect your navigation device to your computer and start MyDrive Connect. Log in with your TomTom account if prompted, and wait until your device is turned on. When you create a route in TomTom MyDrive that you want to use in the TomTom GO Ride app, make sure you select to sync the route.Make sure you don’t disconnect your navigation device from the computer until both the device and MyDrive Connect says that the update has been completed.

About device repairs and cost – TomTom Support About device repairs and cost – TomTom Support

You can also add, delete or change the maps you have installed on your navigation device in the My Content tab. When it comes to the free space on your navigation device, MyDrive Connect will let you know if an update or map does not fit on your device. Depending on which device you have, you might choose to free up space before installing a map, select a smaller version of a map, or expand the device’s memory capacity with an SD card. This usually means that the TomTom application is not installed correctly. There are a few things you can try to solve this.

Again, the 5400 LM opted to use busier main roads, often leading us into jams at peak times. Like the TomTom, the Mio comes with a side bar on the right of the screen, showing the estimated time of arrival and distance to the destination. However, here it wasn’t so intuitive. Mio’s speed camera alerts were good, but not enough to give it an edge. Best motorbike sat-navs If your TomTom device is not working properly, this may be caused by either a software or a hardware issue.