Neo offers 4 or 6 level programming per day – this is the number of different temperature settings you can program.

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Geo-Location FacilityYou decide what happens when you leave and return home (Configure on a room level) After you have paired your neoHub and neoStats, there are 5 things you should decide based on how you want to use the system. The Heatmiser neoHub G2 connects to your home broadband router and wirelessly to the neoStats in your home. No special computer knowledge is required, simply plug into your router, create a FREE account via the Neo app and then take control of your heating, hot water and appliances from anywhere. What we are looking at is the 2.4GHz channel number of your router, it will be a number between 1 and 13.This time is the maximum preheat you want the thermostat to use. The thermostat will calculate exactly how much preheat time is required, and will automatically adjust this day by day. This setting is a limit on the amount of preheat the thermostat will use. Setting 0 disables this function. Smart Profiles- Create a heating program and assign to one or more rooms. All rooms are updated automatically when any changes are made. In-Home and Remote Access: Once all your Neo devices are paired with the neoHub Gen 2, you gain convenient in-home and remote access to control your heating, hot water, and appliances.

NeoHub Gen2 The Hub is Compatible with All Neo Heatmiser NeoHub Gen2 The Hub is Compatible with All Neo

When the heating is preheating (warming your home ready for the start of your heating program) Shown in green. Restart both your router and the neoHub, whatever you do, please do not press the connect button on the neoHub which could cause the neoHub to reset, this will mean that you would need to reset and add all the thermostats again. Also, the where the neoHub is placed can also cause issues. For example, I would avoid having the neoHub directly above or below your router as that is where the router’s signal is strongest. Profiles are stored in the neoHub and are transferred to the neoStat when applied. This means your heating is never dependant on the neoHub and will continue to operate should the hub or internet fail.Mesh Networking: With the neoHub Gen 2 managing network traffic, data is routed from neoStat to neoStat using the most efficient path. This mesh networking capability ensures excellent coverage throughout your home. The neoPlug can be used to boost the signal in areas with weak signals. For anyone who wants to heat their home more efficiently, and likes the idea of being able to control heating and hot water from a smartphone, the Heatmiser Neo could be the advanced heating control system to meet your needs. Benefits of Heatmiser Neo

NeoHub | App Control | Heating Controls | Underfloor NeoHub | App Control | Heating Controls | Underfloor

Neo can automatically preheat your home, this means bringing your heating on before you scheduled time to ensure your home is warm for the times you have programmed. This is a per zone settings and the default is off, to turn on follow these steps Remote Updates: The neoHub Gen 2 and connected devices receive automatic updates, ensuring you always have the latest firmware and software enhancements. High/Low temperature Alert:When the temperature in your home reaches your high or low temperature limit you will receive a push notification on your device. This will inform you of the location and device that triggered the alert. There are two types of Profiles. Comfort levels and Switching Times. Comfort levels are used for thermostats and Switching Times for Timers.

Your neoStat should show the radio signal on screen and the app should indicate the zone has been added successfully. Changing your Program Mode, Temperature Format, Heating Levels settings will result in your stored profiles being deleted. HomeKit Support: The neoHub Gen 2 offers HomeKit support for all connected Neo devices, allowing seamless integration with Apple's smart home ecosystem. Recipes can be used to run a series of actions, such as boost the Hot Water and turn up the Heating for a number of rooms.

Heatmiser neoHub Internet Gateway Hub - Underfloor Heating Direct

You may have other wireless systems in your house such as Sonus, if so try and get the information on what channel that is using. neoHub G2 creates a Mesh Network to the powered Neo devices, greatly increasing the network range in your home. The neoHub is the heart of the Neo Heatmiser and the gateway to the Neo system. Once connected to your router it allows you to control the neoStat(s) in your home, providing intuitive control of heating and hot water from your mobile devices. Replacing an existing traditional three wire thermostat, the Heastmiser neoStat is designed to work as a thermostat or a timer. There should be no new wiring required. Our system uses a Zigbee Mesh which runs on 2.4GHz which is like broadband Wi-Fi. It has been known that if routers have a ‘Smart’ capability then they can change channel themselves without any intervention. If this happens to be the channel that the neoHub is on, it can clash and cause interference. Push notifications are short messages that are sent directly to your phone based on a condition in your neoApp, such as high or low temperature, door open or low battery warning.The product is let down by two very simple things that could have been so easily incorporated in the design and both relate to the hub powering. The hub cannot be powered through the ethernet cable, all other six appliances in my network are. Then to compound the issue they supply in the kit a short USB cable where unless you want the hub in the middle of your lounge you have to go out and buy a longer cable. Otherwise it's really good product. Disconnect any Wi-Fi extenders and wait for around 5 minutes to see if the thermostats return to being online again. Heatmiser neoHub G2 is the gateway to the Neo System, providing remote control of all neoStat's and neoPlug's from your iOS or Android device.