About this deal
According to the Consumer Rights Act, goods must be 'fit for purpose' and 'last for a reasonable length of time' so if the TV is faulty and only 18 months old then your friend should take it up with the retailer, as that is clearly an unacceptable length of time for a TV to last and hopefully any reputable retailer will agree. Measuring the inches on your LED television is done by measuring the diagonal distance between for example the upper left corner and the lower right corner of the screen (not the edge). When (if) it fails again I will check if it is just the lamp (shining a light on the screen should show the picture if it is just the light) and then try and move things forward.
To connect your universal remote control, you need the model number and brand name of both the remote control and the television. So, if you’re on the lookout for a good TV without breaking the bank, consider JVC as part of your choices. The first thing you need to know about 4k resolution is that not all media are uploaded or streamed in 4k. If you attempt to change the resolution manually, you will get pixelation or stuttering on the video. As JayCee said, you don't usually get reset buttons on TVs like you do on other electrical products.
There are also frequently asked questions, a product rating and feedback from users to enable you to optimally use your product.
You may also want to check if any loose connections with your cables and any wireless headphones paired to the TV.
Even TVs that do support Android might have Google Play Services issues that can prevent you from updating apps. If you have an Android-enabled TV, you’re in luck, as you should have no issues with updating your apps. That said, if you can get your hands on a modern JVC TV, it’s will be worth your money, given the quality.