You should get an instant answer on whether your application has been successful, though in some rare cases Klarna or V12 may need to look at the application in more detail.
We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items. View full return policy
